Info Wiki - User contributions [en]

Main Page

2019-02-14T06:25:56Z

Gjpotts: /* News and Notices */

__NOTOC__
== Welcome to the PCUG Information Wiki ==
Please support this member initiative by adding content!

If you are new to this wiki, please read our [[Info_Wiki:About|Information on Using this Wiki]]

=== Members Informing Members ===
This wiki provides a place where PCUG members can share information with each other, in [[Special:Categories|categories]] as shown below.
You can use the '''Search''' box on the left hand side to find information; browse the site using the links below; or view the [[Special:AllPages|index of all pages]].
General information on the PCUG may be found on the [http://www.pcug.org.au main PCUG website], or you can interact with us on our [https://www.facebook.com/pcug.org.au Facebook page].

This PCUG Information Wiki can be edited by any PCUG member using their normal PCUG/TIP username and password to login. For guidance on doing this, please see our pages [[Info_Wiki:About|About this Wiki]], [[Getting Started Editing Wiki Pages]], and the links in the navigation [[Help:Contents|Help]] page.

== [[News and Notices]] ==
Includes details of various PCUG and TIP notices.

Next ABC (Absolute Beginners Computing) Course is planned for March/April 2019. 
An Introduction to Facebook Course is planned for 2019. 
Is there a course or information session you require, contact training@pcug.org.au. 
New courses will appear in the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar], when they are scheduled.

== [[Activities and Opportunities]] and [[Training Courses]] ==
Includes information about the groups activities and opportunities for participation, including [[Training Courses]], SIG Information, Volunteering opportunities, descriptions and more.

== [[Newsletters]] ==
Includes various newsletters received from affiliated organisations and other sources

== [[Scams]] ==
Scams, especially via email, but also via social media, are an ongoing problem and constantly changing. This page includes a variety of helpful information and resources.

== [[Technical Info]] ==
Includes a wide variety of technical IT related hints, help guides, howtos and tips, contributed by members on a range of IT related topics of interest.

Please note that '''information related specifically to''' accessing and using the '''PCUG's 'The Internet Project' (TIP) ISP Services''' are provided on the '''[http://www.tip.net.au/wiki/ TIP Wiki]'''

== [[Social Media]] ==
PCUG is expanding into social media. Find out about our [https://www.facebook.com/pcug.org.au Facebook page], how to like it, and contribute.

Training Courses

2019-01-28T14:34:34Z

Gjpotts: /* 2018 - Introduction to Spreadsheets (using Microsoft Excel 2007 and Libre Office Calc) */

Training Courses

2019-01-28T14:28:55Z

Gjpotts: /* ABC - Absolute Beginners Computing */

Training Courses

2019-01-28T14:13:08Z

Gjpotts: /* Courses for 2019 */

== Introduction ==
=== General Overview Information regarding Training Facilities and Courses ===
*is available on the main PCUG website [[http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]]

=== Expressions of Interest ===
*We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses.
*Please contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853 for either/or; OR
*Use the [http://pcug.org.au/documents/forms/pcug-training-course-booking-form-general.pdf Training Course Booking Form]to lodge expressions of interest, whether advertised or otherwise.

=== Placing Bookings and Enquiries ===
* All enquires may be emailed to [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853
*Use the [http://pcug.org.au/documents/forms/pcug-training-booking-form-general.pdf Training Course Booking Form]to apply for a course or lodge an expression of interest.
*Please provide PCUG membership status and details (if applicable, non-members are also welcome), email address and contact phone number in any enquiry.
*All applications will be confirmed by the PCUG Training Coordinator, ASAP on receipt.

=== Course Fees ===
* Course fees advertised are applicable to the current advertised course only, and may vary for future courses.
* An admin levy of up to $40 is applicable to non-PCUG members attending PCUG courses (variable per individual course).
* If the non-member course participant wishes to apply for PCUG membership, and does so within 3 months of the course start date, the applicant may apply for a $20 discount off the current PCUG subscription.

== Courses for 2019==

=== ABC - Absolute Beginners Computing ===
* '''About''':
**This course is designed for absolute beginners who are just starting out or those who never learned the basics - ''but who DO have home internet and Windows 7/10''. Sessions are based on the Windows 10 operating system, and held in the Grant Cameron Community Centre, Room 35 on Level 2A, 27 Mulley Street, Holder, with experienced volunteer trainers. Topics include learning your way around the computer, Internet basics, and Email. Each session is paced for beginners, with revision, take-home notes, and practice exercises. 
The need for this type of course is very popular, and reaching those who would
benefit happens largely by word of mouth. Do you know someone who would benefit?
As different people have varied needs, other groups are being formulated for
example, for people who do not yet have a computer, or internet or email, we are
planning on a modified version of the above training. All enquiries welcome.
*'''Bookings and Expressions of Interest''':
**'''Expressions of Interest are now being taken''' and may be lodged with the [mailto:training@pcug.org.au&subject=ABC Course PCUG Training Coordinator] or call the PCUG and request an email to be lodged on your behalf.
**Full details of enrolment information may be viewed at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page].
*'''Brochure''':
**A guide to session content is outlined in the [http://www.pcug.org.au/documents/brochure/abc-flyer-w10.pdf Absolute Beginners Computing Brochure (pdf)], noting that the Trainer may vary content focus to meet the needs of the group.
*'''Trainer''': Mike Cassidy (and a team of experienced PCUG trainer assistants)
* '''Session Information''':
**All sessions for ABC-V will be held on the six consecutive Wednesdays starting on 25th October (subject to sufficient participants) from 9.45am-12.15pm, and include a break for morning tea.
**Sessions for subsequent ABC Courses will be held on Mondays, Wednesdays or Fridays (to suit participants' needs) from 9.45am-12.15pm or 12.45-3.15pm.

**ABC-V course dates:-
**Session 1: Wed 25 October 2017
**Session 2: Wed 1 November 2017
**Session 3: Wed 8 November 2017
**Session 4: Wed 15 November 2017
**Session 5: Wed 22 November 2017
**Session 6: Wed 29 November 2017
*'''Participants''': Limit 12 ''Applications open as detailed in Bookings and Expressions of Interest above''
*'''Venue''': Room 35, Level 2A, Grant Cameron Community Centre, 27 Mulley St, Holder (Bus route 83)
*'''Fee''': $85 for members, $105 for non-members (includes afternoon tea, documentation and completion certificate). The surcharge of $20 for non-members can be put towards the cost of membership if you join within one month of the end of the course.
-----------------------------------------------------------------

===2018 - Introduction to Spreadsheets (using Microsoft Excel 2007 and Libre Office Calc) ===

'''''CANCELLED DUE TO LACK OF APPLICANTS'''''

*'''Course Title: Introduction to Spreadsheets'''
**Description & Requirements:
***A course introducing participants to spreadsheets using Microsoft Excel (2007) and/or Libre Office Calc. Libre Office is free software that performs basically the same functions as Microsoft Office. Basic familiarity with the Windows environment will be assumed. No previous knowledge of spreadsheets required. Prepare to be surprised at the variety of things you can do with a spreadsheet!!
***Spreadsheets are very powerful, versatile and widely used software. They make it easy to manage all sorts of problems from preschool arithmetic to highly sophisticated financial or statistical analysis. This course will start at the simplest level looking at how to manage your spreadsheet to make it work for you like an ordinary piece of paper (but better!), and progress to finding out how to use the spreadsheet to simplify some everyday tasks like planning a holiday itinerary or working out which is the best dog food to buy. Using the graphics features and charts will also be introduced.
***There will be six sessions of two and a half hours with a 30 minute break for tea and discussion. Class members are invited to bring forward their own projects for the group to work on together.
**The course prerequisite is that you should have completed the PCUG Absolute Beginners Computing course or attained an equivalent level of familiarity with a computer (ie you can open, close save and copy files).
**'''Trainer:''' Roger Quarterman
**'''When:''' Held over 6 sessions on Wednesday afternoons 02:00 pm to 04:30 pm commencing 4 April 2018 - ending 16 May 2018. There will be no class on 25 April.
**'''Where:''' Room 35 Level 2A, Grant Cameron Community Centre, 27 Mulley Street, Holder..
**'''Fee:''' $85 for PCUG members. There is a surcharge of $20 for non-members which can be put towards the cost of membership if you join within 1 month of the end of the course.
**'''Places:''' up to 10
**'''Applications & Enquiries:''' Roger Quarterman quanro@pcug.org.au., up to 21 February and after 21 March (I will be away during the interval!).

== Other Courses (but not limited to ...) ==
* ''dates pending for next sessions, to be advised''
* NB: These and other courses listed here are scheduled pending demand & trainer availability,
* Expressions of interest may be lodged at any time by emailing training@pcug.org.au, or contacting the PCUG on 1800 728 853
* Are you wanting a course, or demonstration, or session on a subject not listed? Please let us know.

=== ACCESS - Introduction to Databases (using Microsoft Access 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Last held Wed 9, 16, 23, & 30 April 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the design of a database system. Content to be covered will be the creation of tables to hold the data, queries to filter and sort data, forms to input and edit data and generating reports. Prior experience is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== EXCEL - Using Macros and VBA ===
*'''Course Title:''' EXCEL - Using Macros and VBA in Excel 
*'''Description & Requirements:''' A training course in creating, modifying and using macros and visual Basic in Excel. Participants should be competent in using common features in Excel but no prior experience is required with macros and/or Visual Basic.
*'''When:''' Expressions of Interest being accepted currently The course will be conducted over 3 (three) consecutive sessions
*'''Expressions of Interest & Applications:''' Follow the Expression of Interest information outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page] Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG on 1800 728 853.

=== Wiki Editing ===

* '''ABOUT''': A lot of PCUG information is now delivered using a wiki interface. Editing Wikis is not as daunting as it seems, and we are seeking to encourage members to share information via this tool where-ever possible. Our secretary, and TIP admin, Lawrie Brown will step participants through the process of placing information on a wiki by editing and creating pages, and formatting their content. He will use the reference guide pages he created. This will be a hands on session, with plenty of time for you to explore the content creation and formatting process. If at all possible, please bring some plain text content that you'd like to contribute to one of our wikis on a USB drive. You can also bring some images to include in your pages, as we'll also be exploring how to upload and reference images. If you are new to contributing to wiki's, please see these guides, which we will work through and discuss during this course: [[Getting Started Editing Wiki Pages]], and [[More_on_Working_with_Wikis]].
* '''WHEN''': TBA (last session held Wed 26 September, 2012 with Lawrie Brown)
* '''WHERE''': PCUG Centre, Grant Cameron Community Centre, Holder.
* '''TRAINER''': TBA
* '''PARTICIPANTS''': 10 places open to any PCUG member or others interested in learning more about editing wikis.
* '''FEE''': $20 (PCUG members), $40 (non-members), or Free** (**''the fee will be waived for any regular PCUG volunteer who agrees to use this training to further build our information resources'')
* '''BOOKINGS''': to [[mailto:training@pcug.org.au PCUG Training Bookings]] or phone the PCUG on 1800 728 853. (''Further sessions will follow pending demand'').

[[Category:Activities and Opportunities]]
[[Category:Training]]

Main Page

2018-06-06T14:58:17Z

Gjpotts: /* News and Notices */

__NOTOC__
== Welcome to the PCUG Information Wiki ==
Please support this member initiative by adding content!

If you are new to this wiki, please read our [[Info_Wiki:About|Information on Using this Wiki]]

=== Members Informing Members ===
This wiki provides a place where PCUG members can share information with each other, in [[Special:Categories|categories]] as shown below.
You can use the '''Search''' box on the left hand side to find information; browse the site using the links below; or view the [[Special:AllPages|index of all pages]].
General information on the PCUG may be found on the [http://www.pcug.org.au main PCUG website], or you can interact with us on our [https://www.facebook.com/pcug.org.au Facebook page].

This PCUG Information Wiki can be edited by any PCUG member using their normal PCUG/TIP username and password to login. For guidance on doing this, please see our pages [[Info_Wiki:About|About this Wiki]], [[Getting Started Editing Wiki Pages]], and the links in the navigation [[Help:Contents|Help]] page.

== [[News and Notices]] ==
Includes details of various PCUG and TIP notices.

Next ABC (Absolute Beginners Computing) Course is planned for June/July 2018. 
Next Introduction to Facebook Course is planned for July 2018. 
Is there a course or information session you require, contact training@pcug.org.au. 
New courses will appear in the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar], when they are scheduled.

== [[Activities and Opportunities]] and [[Training Courses]] ==
Includes information about the groups activities and opportunities for participation, including [[Training Courses]], SIG Information, Volunteering opportunities, descriptions and more.

== [[Newsletters]] ==
Includes various newsletters received from affiliated organisations and other sources

== [[Scams]] ==
Scams, especially via email, but also via social media, are an ongoing problem and constantly changing. This page includes a variety of helpful information and resources.

== [[Technical Info]] ==
Includes a wide variety of technical IT related hints, help guides, howtos and tips, contributed by members on a range of IT related topics of interest.

Please note that '''information related specifically to''' accessing and using the '''PCUG's 'The Internet Project' (TIP) ISP Services''' are provided on the '''[http://www.tip.net.au/wiki/ TIP Wiki]'''

== [[Social Media]] ==
PCUG is expanding into social media. Find out about our [https://www.facebook.com/pcug.org.au Facebook page], how to like it, and contribute.

Main Page

2018-06-06T14:28:02Z

Gjpotts: /* News and Notices */

__NOTOC__
== Welcome to the PCUG Information Wiki ==
Please support this member initiative by adding content!

If you are new to this wiki, please read our [[Info_Wiki:About|Information on Using this Wiki]]

=== Members Informing Members ===
This wiki provides a place where PCUG members can share information with each other, in [[Special:Categories|categories]] as shown below.
You can use the '''Search''' box on the left hand side to find information; browse the site using the links below; or view the [[Special:AllPages|index of all pages]].
General information on the PCUG may be found on the [http://www.pcug.org.au main PCUG website], or you can interact with us on our [https://www.facebook.com/pcug.org.au Facebook page].

This PCUG Information Wiki can be edited by any PCUG member using their normal PCUG/TIP username and password to login. For guidance on doing this, please see our pages [[Info_Wiki:About|About this Wiki]], [[Getting Started Editing Wiki Pages]], and the links in the navigation [[Help:Contents|Help]] page.

== [[News and Notices]] ==
Includes details of various PCUG and TIP notices.

Next ABC (Absolute Beginners Computing) Course planned for June/July 2018. Use the "Training Course" link below to see all the details.
Next Introduction to Facebook Course planned for July 2018.
Is there a course or information session you require, contact training@pcug.org.au.

== [[Activities and Opportunities]] and [[Training Courses]] ==
Includes information about the groups activities and opportunities for participation, including [[Training Courses]], SIG Information, Volunteering opportunities, descriptions and more.

== [[Newsletters]] ==
Includes various newsletters received from affiliated organisations and other sources

== [[Scams]] ==
Scams, especially via email, but also via social media, are an ongoing problem and constantly changing. This page includes a variety of helpful information and resources.

== [[Technical Info]] ==
Includes a wide variety of technical IT related hints, help guides, howtos and tips, contributed by members on a range of IT related topics of interest.

Please note that '''information related specifically to''' accessing and using the '''PCUG's 'The Internet Project' (TIP) ISP Services''' are provided on the '''[http://www.tip.net.au/wiki/ TIP Wiki]'''

== [[Social Media]] ==
PCUG is expanding into social media. Find out about our [https://www.facebook.com/pcug.org.au Facebook page], how to like it, and contribute.

Work, Health and Safety Info & Legislation

2018-01-30T13:39:17Z

Gjpotts: /* Work Health and Safety */

This page outlines information pertaining to OH&S, Working with Vulnerable People etc

== Work Health and Safety ==
*On Wednesday 1 August 2012, the Hon. Bill Shorten MP, announced the release of the Safe Work Australia Volunteer Resource Kit.
*The kit was developed with input from a range of peak volunteer organisations including Volunteering ACT.
*The kit will assist volunteers to understand what Work Health and Safety laws mean for them and provides a range of useful tools and information on Work Health and Safety laws including:

Full details are available at:
https://www.safeworkaustralia.gov.au/system/files/documents/1702/volunteers_handout.pdf

[[Category: Volunteering]]
[[Category: Activities and Opportunities]]
[[Category: Policies and Procedures]]

Training Courses

2017-09-27T18:27:55Z

Gjpotts: /* ABC - Absolute Beginners Computing */

Scams

2017-08-22T13:17:46Z

Gjpotts: /* Scam Warnings */

Scams, especially via [[Spam|spam emails]], but also increasingly via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness.

The point of a scam is to somehow gain an advantage from you. It may be remittance of money, or just simply giving away personal details. But if you look at an incoming e-mail and it is correctly addressed to you, then you are already on a list somewhere that is being distributed or sold. Apart from abandoning that particular e-mail address, there little you can do about it.

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

Most reputable organisations (banks, credit unions, trade unions, clubs etc) have similar policies of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted in the PCUG being placed on blacklists at the time, thus blocking some email delivery for all users. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

Please review the links below for further information, and take specific note of the scam emails listed which target PCUG members specifically.

Also, a '''scamwatch''' e-mail list has been set up to allow members to warn other members about, and to discuss, scams/spam. You can subscribe to the list by going to the PCUG's [https://lists.tip.net.au/listinfo/scamwatch scamwatch listinfo page].

See also our page with more practical guidance on [[Handling Email SPAM]]

== More Information ==

For some guidance on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online], an Australian government site with lots of useful information
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams the free "The Little Black Book of Scams"] from the ACCC
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch] - a number of members have found a subscription to their scamwatch list useful
* [http://www.scamwatch.gov.au/reportascam report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - Financial scams recorded by ASIC]
* [http://www.afp.gov.au/policing/cybercrime/online-fraud-and-scams AFP information on Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==

Most scams use well-known brands to try to convince you of their trustworthiness - the Australian Government and its agencies, ANZ, NAB, Westpac and Commonwealth banks, Woolworths, Coles and the list goes on. If you are in doubt about any company-branded email, find their real site and visit it. Most have gotten over their shyness about scammers trying to steal their identities, and are quite up front about the attempts being made to con readers.

* [https://www.scamwatch.gov.au/news/watch-out-for-nbn-scams NBN scam - Aug 2016]
* [http://www.bunnings.com.au/gift-card-scam-warning Bunnings Gift Card Scam - July 2015]
* [http://www.virginaustralia.com/au/en/help/automated_scam_calls/ Virgin & Qantas Free Flight / $999 credt Scams - May 2014]
* [http://scam-detector.com/travel-scams/malaysian-lottery-brochure Malaysian Travel Company Lottery / Scatchie Scams - 2013/2014]
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.scamnet.wa.gov.au/scamnet/Types_Of_Scams-Email_Scams-Woolworths_50_survey_.htm Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails - 5th Aug 2013]
* [http://www.yourlifechoices.com.au/news/shopping-scams-rise-65-per-cent Shopping Scams up by 65% - 8th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously recognised as scams, since we will '''never''' ask you for this type of information by email.

Please '''Do NOT follow any links or open the any attachments!''' in any such emails!

==== SCAM - December 2015 - Subject: User Verification ====
The following scam is being sent to members circa December 2015:-

"Dear Pcug.org User,

This is to inform you that pcug.org. Security Center is shutting down some accounts
due to congestion. This notification has been sent regardless of your last login
date and you are required to access your account by clicking the link below to
confirm usage and enjoy uninterrupted services.

Notification Date: December 30th, 2015

To update your services; click http://<non-pcug-url-removed>/ OR copy and paste the link on your web browser to update your
account. The Account Update Team at Pcug.org! Thank you for being on the
network and apologize for any inconvenience caused.

ABOUT THIS MESSAGE:

This service message was delivered to you as pcug.org! Customer to provide you with
account updates and information about your account benefits."

Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the click "here" link contained has now been disabled

==== SCAM - February 2015 - Subject: Email Storage Alert ====
The following scam is being sent to members circa February 2015. Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the stated mail quota maximum size is wrong
* the click "here" link has been disabled below

Your mailbox is almost full.

Dear xxxxxx@pcug.org.au,

3840MB 4096MB
Current size Maximum size

Please reduce your mailbox size. Delete any items you don't need from your mailbox and empty your Deleted Items folder. Click here
to do reduce size automatically.

Thanks,

Mail System Administrator

==== SCAM - January 2015 - Subject: WARNING CODE:VX2G99AAJ ====
The following scam is being sent to members circa January 2015. Note
* the from address is not even PCUG! It's <technicalunit@careceo.com>
* PCUG members are not specifically addressed in the To address
* our admin would have already known your user name & address!
* the warning code is meaningless

Dear Account User,

Warning Code: VX2G99AAJ

This message is from our email messaging centre.
Your mailbox has exceeded the storage limit in our Server.
You may not be able to send or receive mails in coming days.

We request you upgrade your webmail account immediately by
providing your account details as stated below.

EMAIL ADDRESS:_________________________
ACCOUNT USERNAME:______________________
PASSWORD:______________________________

Failure to reply to this email as instructed will render
your email account in-active in our database.

PCUG.ORG.AU ADMINISTRATOR

==== SCAM - August 2014 - Subject: You have incoming pending messages ====
The following scam is being sent to members circa August 2014. Note
* the Karen Albert in the From: is certainly not our Karen!
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

This is to inform you that you mailbox have exceed its storage limit set by the admin. So you may not be able to send
or receive email until itis resolved. Please CLICKHERE to submit the form and wait for responds via Email. We apologies
for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - July 2014 - Subject: Your messages are pending ====
The following scam is being sent to members circa July 2014. Note
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

you have some incoming pending mails were due to the recent hacking into our server and upgrade to our database, In
order to receive this messages CLICKHERE and submit the form and wait for responds from your Email Account. We
apologies for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - Feb 2014 - Subject: PCUG email users ====
The following scam is being sent to members circa February 2014. Note
* the actual from address is a brazilian account (same as last 2 scams) <code><andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: *PCUG Email notice* <andreia@gr1editora.com.br>
Date: Thursday, 13 February 2014
Subject: PCUG email users
To:

This is to inform all PCUG email users that we have change to a secured email
system to help us fight against spam emails so you are therefore authorise to
click the link below to avoid any problems or spam attack to your email address.
Log-in to your email with your PCUG log-in account details and then click finish, to
avoid any problems to your account you must complete this process.

CLICK HERE TO FINISH UPDATE TO PCUG.ORG.AU NEW WEBMAIL SYSTEM
<nowiki>http://www.formlogix.com/Manager/UserConditionalSurvey244203.aspx?Param=VXNlcklkPTI0NDIwMy5Gb3JtSWQ9MQ==</nowiki>

==== SCAM - Jan 2014 - Subject: Pcug email users ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>PCUG Service Administrator <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

Date: Thu, 30 Jan 2014 00:12:08 -0200
From: PCUG Service Administrator <andreia@gr1editora.com.br>
To: undisclosed-recipients: ;
Subject: [PCUG] Pcug email users

This is to inform all Pcug email users that we have change to a
secured email system to help us fight against spam emails so you are
therefore authorise to click the link below to avoid any problems or
spam attack to your email address. Log-in to your email with your Pcug
log-in account details to avoid any problems to your account you must
complete this process.

<nowiki>http://securedpcug.form2pay.com/131173.html</nowiki>
----

==== SCAM - Jan 2014 - Subject: Dear Pcug User ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>Pcug University <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Pcug University <andreia@gr1editora.com.br>
Subject: Dear Pcug User
Date: 27 January 2014 3:27:38 AM AEDT
To: undisclosed-recipients:;

--
Dear Pcug User

There is an emergence from our data base we are currently carrying-out a
maintenance process to your mailbox account, to complete this process
Please copy and paste the link on you web Browser or click on the link
fill and click on submit.

<nowiki>http://webupdate.form2pay.com/130542.html</nowiki>

(copy it and paste it into your web browser's bar. then fill and submit for
complete update)

This process will help us to fight against spam mails. Failure to complete
this process, will have your mailbox account deleted from our database.

Thanks
HELP DESK
----

==== SCAM - Jan 2014 - SCAMwatch warning to smartphone and tablet users ====
SCAMwatch is warning consumers to beware of scammers targeting their smartphones and tablet devices with the computer virus scam.

This scam has caught out many Australians in recent years, with victims receiving a call out of the blue from a ‘technical specialist’ claiming that their computer has a virus. The caller convinces the victim to provide them with remote access to their
computer, claims that their security has been compromised, and then offers to fix it on the spot – for a fee.

In a new twist, scammers are claiming to be able to fix similar viruses on people’s smartphones or tablets. As with the previous version, the scammer will ask you to grant them remote access to your computer, however they will also ask you to connect
your mobile device to the computer so that they can access the device through it.

Don’t let your guard drop by a sense of urgency – these scammers are well-versed at applying high pressure sales tactics to incite fear and anxiety that your device has been compromised and must be fixed immediately. In fact, the only way that you risk your device’s security is by providing access in the first place. If you hand over your money, your device will not receive the promised protection.

Ask yourself: why would a business call and offer to fix your computer unless you contacted them in the first place? If you store personal information on your phone, tablet or computer, keep it out of the hands of scammers – never provide remote access to a stranger.

How the scam works:-

*You receive a call out of the blue from someone claiming to be a technical support specialist, who informs you that your computer, smartphone or tablet has been compromised by malicious software.
* The caller may claim to represent a reputable business such as Microsoft, Windows, Telstra or Bigpond.
*They may also sound like an expert as they use technical jargon.
*The ‘technician’ will ask you to provide them with remote access to your computer so that they can run a scan.
*If they claim the virus is on your smartphone or tablet, they will ask you to connect the device to your computer so that they can access the device through it.
*If you provide them with access, they will claim that the scan has indeed detected a virus, and any information stored on the device has been compromised.
*The ‘technician’ will then claim that they can restore your computer’s security on the spot – for a fee. They will offer to install anti-virus software on to your device for a one-off payment that typically ranges from $100 to $300.
*If you hesitate to agree, the caller will be very persistent and try to evoke a sense of urgency by claiming that anything could happen to your device if you don’t fix it now.
*To pay, they will ask for your credit card or banking details, or to transfer them money.
*If you provide remote access to the caller, only then are your compromising your device and personal information. If you hand over your money, your device will never receive the promised security software.

Protect yourself

*If you receive a phone call from someone claiming there is something wrong with your computer or mobile device’s security, just hang up.
*Never give a stranger remote access to your mobile device or computer.
*Do not give out your personal, credit card or online account details over the phone unless you initiated the call and the phone number came from a trusted source.
*Make sure your computer is protected with anti-virus and anti-spyware software, and a good firewall - but only purchase the software from a source that you know and trust.
*If you think your mobile device or computer’s security has been compromised, seek out help or advice from a qualified and reputable technician.
*If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.

Report

You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
----

==== SCAM - Nov 2013 - Subject: Dear Pcug User, - From: Pcug Administrator ====
The following scam is being sent to members circa November 2013. Note
* the actual from address is a brazilian account! alexandre@dilk.com.br
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

'''Do NOT follow the link and provide requested details!'''

From: Pcug Administrator [mailto:alexandre@dilk.com.br]
Sent: Tuesday, 19 November 2013 2:25 PM
To: undisclosed-recipients:
Subject: Dear Pcug User,

Dear Pcug User,

A phish attempt, banned phrase or sensitive information was detected in a message sent to you and the original message has been quarantined.
This message is a copy of the original with the content replaced with this text. The subject line and sender information has been unaltered from the original.
Please you are to re-validate your pcug.org.au email address immediately.
Please copy and paste the link on you web Browser or click on the link then fill and submit.

<nowiki>http://pcug.form2go.com/125479.html</nowiki>

Thanks.
Help Desk
----

==== SCAM - Sep 2013 - No Subject - PCUG Network Manager ====
The following scam is being sent to members circa September 2013. Note the actual from address is a gmail account!: sb.netwrk@gmail.com

'''Do not open the PDF attachment!'''

From: PCUG Network Manager <sb.netwrk@gmail.com>
To: undisclosed-recipients:;
Subject:

In order to comply with PCUG Corporate Policy, it is your responsibility to validate the mailbox ownership and review the access rights due to
unauthorized access to your account by spammers.
modifications to the permissions are required, please complete the Department Mailbox Request Form by viewing the enclosed attachment
and follow instruction therein.

Regards,

PCUG Network Manager
Production Security Compliance
----

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

News and Notices

2017-07-16T10:42:09Z

Gjpotts: /* Training Room for Hire */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 1/07/2017'' 
* The PCUG Training Room is available, for hire - Room 35, Floor 2A, Grant Cameron Community Centre, 27 Mulley Street, Holder ACT.
* 12 Dell PCs, with Windows10, are provided. There is a trainer's PC available, with a data projector, and screen.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2017 ==
''Item Date: 1/07/2017'' 
* The 2017 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, expressions of interest are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 18/04/2016''''' 
* The PCUG Committee is still much in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 18/04/2016'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 79 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project). TIP continues to manager members' username accounts, store their e-mail on a server, and provide an area for a website, and files.

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2017-07-16T10:30:49Z

Gjpotts: /* Training Courses for 2016 */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2017 ==
''Item Date: 1/07/2017'' 
* The 2017 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, expressions of interest are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 18/04/2016''''' 
* The PCUG Committee is still much in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 18/04/2016'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 79 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project). TIP continues to manager members' username accounts, store their e-mail on a server, and provide an area for a website, and files.

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

Training Courses

2016-06-13T14:50:59Z

Gjpotts: /* EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) */

Training Courses

2016-06-11T04:47:42Z

Gjpotts: /* ABC - Absolute Beginners Computing */

News and Notices

2016-04-18T13:32:28Z

Gjpotts: /* TIO */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2016 ==
''Item Date: 10/04/2016'' 
* The 2016 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 18/04/2016''''' 
* The PCUG Committee is still much in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 18/04/2016'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 79 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project). TIP continues to manager members' username accounts, store their e-mail on a server, and provide an area for a website, and files.

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2016-04-18T13:28:30Z

Gjpotts: /* PCUG on Facebook */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2016 ==
''Item Date: 10/04/2016'' 
* The 2016 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 18/04/2016''''' 
* The PCUG Committee is still much in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 18/04/2016'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 79 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2016-04-18T05:33:06Z

Gjpotts: /* PCUG Committee - Volunteers needed to fill key vacancies */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2016 ==
''Item Date: 10/04/2016'' 
* The 2016 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 18/04/2016''''' 
* The PCUG Committee is still much in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2016-04-18T05:30:20Z

Gjpotts: /* PCUG Volunteer Job Descriptions */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2016 ==
''Item Date: 10/04/2016'' 
* The 2016 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 18/04/2016'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2016-04-18T05:25:18Z

Gjpotts: /* Training Courses for 2014 */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2016 ==
''Item Date: 10/04/2016'' 
* The 2016 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

Training Courses

2016-04-13T15:12:54Z

Gjpotts: /* ABC - Absolute Beginners Computing */

Training Courses

2016-02-12T14:51:01Z

Gjpotts: /* EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) */

Training Courses

2016-01-30T15:45:45Z

Gjpotts: /* Introduction */

== Introduction ==
=== General Overview Information regarding Training Facilities and Courses ===
*is available on the main PCUG website [[http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]]

=== Expressions of Interest ===
*We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses.
*Please contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853 for either/or; OR
*Use the [http://pcug.org.au/documents/forms/pcug-training-course-booking-form-general.pdf Training Course Booking Form]to lodge expressions of interest, whether advertised or otherwise.

=== Placing Bookings and Enquiries ===
* All enquires may be emailed to [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853
*Use the [http://pcug.org.au/documents/forms/pcug-training-booking-form-general.pdf Training Course Booking Form]to apply for a course or lodge an expression of interest.
*Please provide PCUG membership status and details, email address and contact phone number in any enquiry.
*All applications will be confirmed by the PCUG Training Coordinator, ASAP on receipt.

=== Course Fees ===
* Course fees advertised are applicable to the current advertised course only, and may vary for future courses.
* An admin levy of up to $40 is applicable to non-PCUG members attending PCUG courses (variable per individual course).
* If the non-member course participant wishes to apply for PCUG membership, and does so within 3 months of the course start date, the applicant may apply for a $20 discount off the current PCUG subscription.

== Courses for 2014 ==

=== Office Volunteering Information Session ===

* '''When:''' Wed 8 October, 2014 1pm - 2.30pm
* '''Venue:''' PCUG Centre and Training Room
* '''Session Coordinator:''' Karen Adams
* '''Aim:''' This is an information session to overview what is involved in Volunteering with the PCUG Office. (Full orientation will be provided for those who wish to follow-on with volunteering). We are currently looking for more volunteers to assist in this area. Attending this session is not an obligation to volunteer, but to help you determine if this volunteering is for you.
* '''About:''' The information session will overview a typical office day, with reference to the types of enquiries that may come in, and how to handle them. This can include (but not limited to) payments for membership & email accounts, training course & SIG enquiries, training room hire enquiries, and technical assistance enquiries. Enquiries may be by phone, or in person. Further detail may be viewed on the [http://www.pcug.org.au/info/index.php/PCUG_Office_and_Centre_Administration PCUG Info Wiki] '''Note:''' ''Adherence to [http://www.pcug.org.au/wp PCUG's Privacy Policy] is a condition of volunteering, where dealing with private member information.''
* '''Costs:''' Free
* '''Participants''': Up to 20 participants due to fire-regulation room capacity of the training room.
* '''Bookings & Enquiries:''' Please respond to training@pcug.org.au with expressions of interest, queries, or to book in to this session.
-----------------------------------------------------------------

=== SCANNING SLIDES - Equipment Orientation ===
* This is an orientation to use of scanning equipment in the PCUG media room. There is NO FEE, as it is not classed as a course.
* One of the facilities that we have at the office is a media room that includes equipment for scanning 35 mm slides. So if you are one of those people who has a great collection of colour slides going back for many years (and which you seldom if ever now look at) you might like to digitise them. This is a great way to review, sort, edit and generally make your collection more accessible and
meaningful. It also means that there is an opportunity to correct the fading and the change in colour
balance that will have occurred with old slides.
* The equipment and the software performs much better than some of the low cost scanners that are available on the market. When you have got the hang of the system you can plough through a big batch at the rate of about 1 minute per slide. There are a few little quirks to sort out, but they are easily explained.
* If you are interested please email [mailto:training@pcug.org.au training@pcug.org.au] we will organise an introductory session, with a maximum of 2 participants per group (due to the size of the room), lasting approximately one hour.
* Sessions have been scheduled for the following dates, with more added as necessary: 
- Wednesday 27 August, 2014 at 2pm 
- Monday 1 September, 2014 at 2pm 
-----------------------------------------------------------------

=== EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) ===
*'''THIS COURSE IS BEING RUN IN THE EVENINGS TO ACCOMMODATE MEMBERS WHO HAVE DIFFICULTY ATTENDING DURING WORKING HOURS.
*'''Course Title:''' Introduction to Spreadsheets 
*'''Description & Requirements:'''
**A training course introducing participants to spreadsheets using Microsoft Excel (2007). Basic familiarity with Windows and Microsoft Office screens helpful but not essential. No previous knowledge of spreadsheets required. Prepare to be surprised at the variety of things you can do with a spreadsheet!! 
**Spreadsheets are very powerful, versatile and widely use software, that can make it easy to manage all sorts of problems from pre- school arithmetic to highly sophisticated financial or statistical analysis. This course will start at the simplest level looking at how to manage your spreadsheet to make it work for you like an ordinary piece of paper (but better!), and progress to finding out how to use the spreadsheet to simplify some everyday tasks like planning a holiday itinerary or working out which is the best dog food to buy. 
**There will be six sessions of two hours with some flexible time at the end available for discussion. Because of the public holidays there will be a two week gap in the middle. Class members are invited to bring forward their own projects for the group to work on together. The course prerequisite is that you should have completed the PCUG Absolute Beginners Course or attained an equivalent level of familiarity with a computer. 
*'''Trainer:''' Roger Quarterman 
*'''When:''' Held over 6 sessions
** Session 1: ''Mon 01 September 2014 5.30-7.30pm''
** Session 2: ''Mon 08 September 2014 5.30-7.30pm''
** Session 3: ''Mon 15 September 2014 5.30-7.30pm''
** Session 4: ''Mon 22 September 2014 5.30-7.30pm''
** NO CLASSES 29 September & 6 October
** Session 5: ''Mon 13 October 2014 5.30-7.30pm''
** Session 6: ''Mon 20 October 2014 5.30-7.30pm

* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $80 for PCUG members | $120 for non-PCUG members
*'''Places:''' up to 10
*'''Applications & Enquiries:''' Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone PCUG on 1800 728 853.
-----------------------------------------------------------------
=== WORD - Introduction to Word (using Microsoft Word 2007) ===
* '''Expressions of Interest''' currently being accepted
* '''Scheduled:''' Mon 3, 10, 17, & 24 November 2014 09.45am-12.15pm
* '''About:''' A four week course will introduce participants to creating and editing documents using Microsoft Word. Prior experience using this product is not necessary. Prerequisites are basic keyboard and mouse skills. The course is '''''basic''''' use of MS Word, e.g. creating a document, saving it, use of directories/folders, formatting (fonts, bold, underline, alignment, etc.) editing (cut and paste, etc.). If anyone has a specific request this can be considered. Depending on the level of knowledge and group progress, the class could touch on more advanced topics.
* '''Equipment:''' Students should bring a USB stick to save work to that, as there may be exercises to practise between lessons.
* '''Trainer''': Anne Meade (with assistance depending on class enrolment numbers)
* '''Places''': up to 10.
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] (preferred) or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page]
-----------------------------------------------------------------

=== ABC - Absolute Beginners Computing ===
* ABC-N (Group N)
* '''About''':
**This course is designed for absolute beginners who are just starting out or those who never learnt the basics - ''but who DO have home internet, Windows 7, and access to email''. Sessions are based on the Windows 7 operating system, and held in the PCUG Training Centre with experienced volunteer trainers. Topics include learning your way around the computer, Internet basics and Email. Each session is paced for beginners, with revision, take-home notes and practice exercises. 
The need for this type of course is very popular, and reaching those who would
benefit happens largely by word of mouth. Do you know some-one who would benefit?
As different people have varied needs, other groups are being formulated for
example, for people who do not yet have a computer, or internet or email, we are
planning on a modified version of the above training. All enquiries welcome.
*'''Bookings and Expressions of Interest''':
**'''Expressions of Interest are now being taken''' and may be lodged with the [mailto:training@pcug.org.au&subject=ABC Course PCUG Training Coordinator] or call the PCUG and request an email to be lodged on your behalf.
**Full details of enrolment information may be viewed at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page].
*'''Brochure''':
**A guide to session content is overviewed in the [http://www.pcug.org.au/documents/brochure/abc-flyer-w7.pdf Absolute Beginners Computing Brochure (pdf)], noting that the Trainer may vary content focus to meet the needs of the group.
*'''Trainer''': Eleanor Whelan (and a team of experienced PCUG trainer assistants)
* '''Session Information''':
**All sessions will be held on the relevant Wednesday (see below) from 09.45am-12.15pm, and include a break for morning tea.

**Session 1: Wed 22 October 2014
**Session 2: Wed 29 October 2014
**Session 3: Wed 05 November 2014
**Session 4: Wed 12 November 2014
**Session 5: Wed 19 November 2014
**Session 6: Wed 26 November 2014
*'''Participants''': Limit 10 ''Application open as detailed in FEE information''
*'''Venue''': PCUG, Level 2A, Grant Cameron Community Centre, 27 Mulley St, Holder
*'''Fee''': $60 for members, $80 for non-members (includes morning tea, documentation and completion certificate).

== Other Courses (but not limited to ...) ==
* ''dates pending for next sessions, to be advised''
* NB: These and other courses listed here are scheduled pending demand & trainer availability,
* Expressions of interest may be lodged at any time by emailing training@pcug.org.au, or contacting the PCUG on 1800 728 853
* Are you wanting a course, or demonstration, or session on a subject not listed? Please let us know.

=== ACCESS - Introduction to Databases (using Microsoft Access 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Last held Wed 9, 16, 23, & 30 April 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the design of a database system. Content to be covered will be the creation of tables to hold the data, queries to filter and sort data, forms to input and edit data and generating reports. Prior experience is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Trainer''': Peter Barker
* '''Places''': 5 (further places up to 8 may be considered if there is an assistant available to the course).
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== EXCEL - Using Macros and VBA ===
*'''Course Title:''' EXCEL - Using Macros and VBA in Excel 
*'''Description & Requirements:''' A training course in creating, modifying and using macros and visual Basic in Excel. Participants should be competent in using common features in Excel but no prior experience is required with macros and/or Visual Basic.
*'''When:''' Expressions of Interest being accepted currently The course will be conducted over 3 (three) consecutive sessions
** Wed 7 May 2014 1000am and 1230 pm; and
** Wed 14 May 2014 1000am and 1230 pm; and
** Wed 21 May 2014 1000am and 1230 pm.
* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $85 (or $45 for PCUG members)
*'''Places:''' CAPPED AT 6
*'''Expressions of Interest & Applications:''' Follow the Expression of Interest information outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page] Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG on 1800 728 853.

=== Wiki Editing ===

* '''ABOUT''': A lot of PCUG information is now delivered using a wiki interface. Editing Wikis is not as daunting as it seems, and we are seeking to encourage members to share information via this tool where-ever possible. Our secretary, and TIP admin, Lawrie Brown will step participants through the process of placing information on a wiki by editing and creating pages, and formatting their content. He will use the reference guide pages he created. This will be a hands on session, with plenty of time for you to explore the content creation and formatting process. If at all possible, please bring some plain text content that you'd like to contribute to one of our wikis on a USB drive. You can also bring some images to include in your pages, as we'll also be exploring how to upload and reference images. If you are new to contributing to wiki's, please see these guides, which we will work through and discuss during this course: [[Getting Started Editing Wiki Pages]], and [[More_on_Working_with_Wikis]].
* '''WHEN''': TBA (last session held Wed 26 September, 2012 with Lawrie Brown)
* '''WHERE''': PCUG Centre, Grant Cameron Community Centre, Holder.
* '''TRAINER''': TBA
* '''PARTICIPANTS''': 10 places open to any PCUG member or others interested in learning more about editing wikis.
* '''FEE''': $20 (PCUG members), $40 (non-members), or Free** (**''the fee will be waived for any regular PCUG volunteer who agrees to use this training to further build our information resources'')
* '''BOOKINGS''': to [[mailto:training@pcug.org.au PCUG Training Bookings]] or phone the PCUG on 1800 728 853. (''Further sessions will follow pending demand'').

[[Category:Activities and Opportunities]]
[[Category:Training]]

Scams

2015-12-31T04:07:38Z

Gjpotts: /* SCAM - December 2015 - Subject: User Verification */

Scams, especially via [[Spam|spam emails]], but also increasingly via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness.

The point of a scam is to somehow gain an advantage from you. It may be remittance of money, or just simply giving away personal details. But if you look at an incoming e-mail and it is correctly addressed to you, then you are already on a list somewhere that is being distributed or sold. Apart from abandoning that particular e-mail address, there little you can do about it.

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

Most reputable organisations (banks, credit unions, trade unions, clubs etc) have similar policies of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted in the PCUG being placed on blacklists at the time, thus blocking some email delivery for all users. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

Please review the links below for further information, and take specific note of the scam emails listed which target PCUG members specifically.

Also, a '''scamwatch''' e-mail list has been set up to allow members to warn other members about, and to discuss, scams/spam. You can subscribe to the list by going to the PCUG's [https://lists.tip.net.au/listinfo/scamwatch scamwatch listinfo page].

See also our page with more practical guidance on [[Handling Email SPAM]]

== More Information ==

For some guidance on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online], an Australian government site with lots of useful information
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams the free "The Little Black Book of Scams"] from the ACCC
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch] - a number of members have found a subscription to their scamwatch list useful
* [http://www.scamwatch.gov.au/reportascam report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - Financial scams recorded by ASIC]
* [http://www.afp.gov.au/policing/cybercrime/online-fraud-and-scams AFP information on Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==

Most scams use well-known brands to try to convince you of their trustworthiness - the Australian Government and its agencies, ANZ, NAB, Westpac and Commonwealth banks, Woolworths, Coles and the list goes on. If you are in doubt about any company-branded email, find their real site and visit it. Most have gotten over their shyness about scammers trying to steal their identities, and are quite up front about the attempts being made to con readers.

* [http://www.bunnings.com.au/gift-card-scam-warning Bunnings Gift Card Scam - July 2015]
* [http://www.virginaustralia.com/au/en/help/automated_scam_calls/ Virgin & Qantas Free Flight / $999 credt Scams - May 2014]
* [http://scam-detector.com/travel-scams/malaysian-lottery-brochure Malaysian Travel Company Lottery / Scatchie Scams - 2013/2014]
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.scamnet.wa.gov.au/scamnet/Types_Of_Scams-Email_Scams-Woolworths_50_survey_.htm Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails - 5th Aug 2013]
* [http://www.yourlifechoices.com.au/news/shopping-scams-rise-65-per-cent Shopping Scams up by 65% - 8th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously recognised as scams, since we will '''never''' ask you for this type of information by email.

Please '''Do NOT follow any links or open the any attachments!''' in any such emails!

==== SCAM - December 2015 - Subject: User Verification ====
The following scam is being sent to members circa December 2015:-

"Dear Pcug.org User,

This is to inform you that pcug.org. Security Center is shutting down some accounts
due to congestion. This notification has been sent regardless of your last login
date and you are required to access your account by clicking the link below to
confirm usage and enjoy uninterrupted services.

Notification Date: December 30th, 2015

To update your services; click http://<non-pcug-url-removed>/ OR copy and paste the link on your web browser to update your
account. The Account Update Team at Pcug.org! Thank you for being on the
network and apologize for any inconvenience caused.

ABOUT THIS MESSAGE:

This service message was delivered to you as pcug.org! Customer to provide you with
account updates and information about your account benefits."

Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the click "here" link contained has now been disabled

==== SCAM - February 2015 - Subject: Email Storage Alert ====
The following scam is being sent to members circa February 2015. Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the stated mail quota maximum size is wrong
* the click "here" link has been disabled below

Your mailbox is almost full.

Dear xxxxxx@pcug.org.au,

3840MB 4096MB
Current size Maximum size

Please reduce your mailbox size. Delete any items you don't need from your mailbox and empty your Deleted Items folder. Click here
to do reduce size automatically.

Thanks,

Mail System Administrator

==== SCAM - January 2015 - Subject: WARNING CODE:VX2G99AAJ ====
The following scam is being sent to members circa January 2015. Note
* the from address is not even PCUG! It's <technicalunit@careceo.com>
* PCUG members are not specifically addressed in the To address
* our admin would have already known your user name & address!
* the warning code is meaningless

Dear Account User,

Warning Code: VX2G99AAJ

This message is from our email messaging centre.
Your mailbox has exceeded the storage limit in our Server.
You may not be able to send or receive mails in coming days.

We request you upgrade your webmail account immediately by
providing your account details as stated below.

EMAIL ADDRESS:_________________________
ACCOUNT USERNAME:______________________
PASSWORD:______________________________

Failure to reply to this email as instructed will render
your email account in-active in our database.

PCUG.ORG.AU ADMINISTRATOR

==== SCAM - August 2014 - Subject: You have incoming pending messages ====
The following scam is being sent to members circa August 2014. Note
* the Karen Albert in the From: is certainly not our Karen!
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

This is to inform you that you mailbox have exceed its storage limit set by the admin. So you may not be able to send
or receive email until itis resolved. Please CLICKHERE to submit the form and wait for responds via Email. We apologies
for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - July 2014 - Subject: Your messages are pending ====
The following scam is being sent to members circa July 2014. Note
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

you have some incoming pending mails were due to the recent hacking into our server and upgrade to our database, In
order to receive this messages CLICKHERE and submit the form and wait for responds from your Email Account. We
apologies for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - Feb 2014 - Subject: PCUG email users ====
The following scam is being sent to members circa February 2014. Note
* the actual from address is a brazilian account (same as last 2 scams) <code><andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: *PCUG Email notice* <andreia@gr1editora.com.br>
Date: Thursday, 13 February 2014
Subject: PCUG email users
To:

This is to inform all PCUG email users that we have change to a secured email
system to help us fight against spam emails so you are therefore authorise to
click the link below to avoid any problems or spam attack to your email address.
Log-in to your email with your PCUG log-in account details and then click finish, to
avoid any problems to your account you must complete this process.

CLICK HERE TO FINISH UPDATE TO PCUG.ORG.AU NEW WEBMAIL SYSTEM
<nowiki>http://www.formlogix.com/Manager/UserConditionalSurvey244203.aspx?Param=VXNlcklkPTI0NDIwMy5Gb3JtSWQ9MQ==</nowiki>

==== SCAM - Jan 2014 - Subject: Pcug email users ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>PCUG Service Administrator <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

Date: Thu, 30 Jan 2014 00:12:08 -0200
From: PCUG Service Administrator <andreia@gr1editora.com.br>
To: undisclosed-recipients: ;
Subject: [PCUG] Pcug email users

This is to inform all Pcug email users that we have change to a
secured email system to help us fight against spam emails so you are
therefore authorise to click the link below to avoid any problems or
spam attack to your email address. Log-in to your email with your Pcug
log-in account details to avoid any problems to your account you must
complete this process.

<nowiki>http://securedpcug.form2pay.com/131173.html</nowiki>
----

==== SCAM - Jan 2014 - Subject: Dear Pcug User ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>Pcug University <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Pcug University <andreia@gr1editora.com.br>
Subject: Dear Pcug User
Date: 27 January 2014 3:27:38 AM AEDT
To: undisclosed-recipients:;

--
Dear Pcug User

There is an emergence from our data base we are currently carrying-out a
maintenance process to your mailbox account, to complete this process
Please copy and paste the link on you web Browser or click on the link
fill and click on submit.

<nowiki>http://webupdate.form2pay.com/130542.html</nowiki>

(copy it and paste it into your web browser's bar. then fill and submit for
complete update)

This process will help us to fight against spam mails. Failure to complete
this process, will have your mailbox account deleted from our database.

Thanks
HELP DESK
----

==== SCAM - Jan 2014 - SCAMwatch warning to smartphone and tablet users ====
SCAMwatch is warning consumers to beware of scammers targeting their smartphones and tablet devices with the computer virus scam.

This scam has caught out many Australians in recent years, with victims receiving a call out of the blue from a ‘technical specialist’ claiming that their computer has a virus. The caller convinces the victim to provide them with remote access to their
computer, claims that their security has been compromised, and then offers to fix it on the spot – for a fee.

In a new twist, scammers are claiming to be able to fix similar viruses on people’s smartphones or tablets. As with the previous version, the scammer will ask you to grant them remote access to your computer, however they will also ask you to connect
your mobile device to the computer so that they can access the device through it.

Don’t let your guard drop by a sense of urgency – these scammers are well-versed at applying high pressure sales tactics to incite fear and anxiety that your device has been compromised and must be fixed immediately. In fact, the only way that you risk your device’s security is by providing access in the first place. If you hand over your money, your device will not receive the promised protection.

Ask yourself: why would a business call and offer to fix your computer unless you contacted them in the first place? If you store personal information on your phone, tablet or computer, keep it out of the hands of scammers – never provide remote access to a stranger.

How the scam works:-

*You receive a call out of the blue from someone claiming to be a technical support specialist, who informs you that your computer, smartphone or tablet has been compromised by malicious software.
* The caller may claim to represent a reputable business such as Microsoft, Windows, Telstra or Bigpond.
*They may also sound like an expert as they use technical jargon.
*The ‘technician’ will ask you to provide them with remote access to your computer so that they can run a scan.
*If they claim the virus is on your smartphone or tablet, they will ask you to connect the device to your computer so that they can access the device through it.
*If you provide them with access, they will claim that the scan has indeed detected a virus, and any information stored on the device has been compromised.
*The ‘technician’ will then claim that they can restore your computer’s security on the spot – for a fee. They will offer to install anti-virus software on to your device for a one-off payment that typically ranges from $100 to $300.
*If you hesitate to agree, the caller will be very persistent and try to evoke a sense of urgency by claiming that anything could happen to your device if you don’t fix it now.
*To pay, they will ask for your credit card or banking details, or to transfer them money.
*If you provide remote access to the caller, only then are your compromising your device and personal information. If you hand over your money, your device will never receive the promised security software.

Protect yourself

*If you receive a phone call from someone claiming there is something wrong with your computer or mobile device’s security, just hang up.
*Never give a stranger remote access to your mobile device or computer.
*Do not give out your personal, credit card or online account details over the phone unless you initiated the call and the phone number came from a trusted source.
*Make sure your computer is protected with anti-virus and anti-spyware software, and a good firewall - but only purchase the software from a source that you know and trust.
*If you think your mobile device or computer’s security has been compromised, seek out help or advice from a qualified and reputable technician.
*If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.

Report

You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
----

==== SCAM - Nov 2013 - Subject: Dear Pcug User, - From: Pcug Administrator ====
The following scam is being sent to members circa November 2013. Note
* the actual from address is a brazilian account! alexandre@dilk.com.br
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

'''Do NOT follow the link and provide requested details!'''

From: Pcug Administrator [mailto:alexandre@dilk.com.br]
Sent: Tuesday, 19 November 2013 2:25 PM
To: undisclosed-recipients:
Subject: Dear Pcug User,

Dear Pcug User,

A phish attempt, banned phrase or sensitive information was detected in a message sent to you and the original message has been quarantined.
This message is a copy of the original with the content replaced with this text. The subject line and sender information has been unaltered from the original.
Please you are to re-validate your pcug.org.au email address immediately.
Please copy and paste the link on you web Browser or click on the link then fill and submit.

<nowiki>http://pcug.form2go.com/125479.html</nowiki>

Thanks.
Help Desk
----

==== SCAM - Sep 2013 - No Subject - PCUG Network Manager ====
The following scam is being sent to members circa September 2013. Note the actual from address is a gmail account!: sb.netwrk@gmail.com

'''Do not open the PDF attachment!'''

From: PCUG Network Manager <sb.netwrk@gmail.com>
To: undisclosed-recipients:;
Subject:

In order to comply with PCUG Corporate Policy, it is your responsibility to validate the mailbox ownership and review the access rights due to
unauthorized access to your account by spammers.
modifications to the permissions are required, please complete the Department Mailbox Request Form by viewing the enclosed attachment
and follow instruction therein.

Regards,

PCUG Network Manager
Production Security Compliance
----

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

Scams

2015-12-31T04:04:32Z

Gjpotts: /* Scams Targetting PCUG Members Specifically */

Scams, especially via [[Spam|spam emails]], but also increasingly via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness.

The point of a scam is to somehow gain an advantage from you. It may be remittance of money, or just simply giving away personal details. But if you look at an incoming e-mail and it is correctly addressed to you, then you are already on a list somewhere that is being distributed or sold. Apart from abandoning that particular e-mail address, there little you can do about it.

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

Most reputable organisations (banks, credit unions, trade unions, clubs etc) have similar policies of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted in the PCUG being placed on blacklists at the time, thus blocking some email delivery for all users. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

Please review the links below for further information, and take specific note of the scam emails listed which target PCUG members specifically.

Also, a '''scamwatch''' e-mail list has been set up to allow members to warn other members about, and to discuss, scams/spam. You can subscribe to the list by going to the PCUG's [https://lists.tip.net.au/listinfo/scamwatch scamwatch listinfo page].

See also our page with more practical guidance on [[Handling Email SPAM]]

== More Information ==

For some guidance on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online], an Australian government site with lots of useful information
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams the free "The Little Black Book of Scams"] from the ACCC
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch] - a number of members have found a subscription to their scamwatch list useful
* [http://www.scamwatch.gov.au/reportascam report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - Financial scams recorded by ASIC]
* [http://www.afp.gov.au/policing/cybercrime/online-fraud-and-scams AFP information on Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==

Most scams use well-known brands to try to convince you of their trustworthiness - the Australian Government and its agencies, ANZ, NAB, Westpac and Commonwealth banks, Woolworths, Coles and the list goes on. If you are in doubt about any company-branded email, find their real site and visit it. Most have gotten over their shyness about scammers trying to steal their identities, and are quite up front about the attempts being made to con readers.

* [http://www.bunnings.com.au/gift-card-scam-warning Bunnings Gift Card Scam - July 2015]
* [http://www.virginaustralia.com/au/en/help/automated_scam_calls/ Virgin & Qantas Free Flight / $999 credt Scams - May 2014]
* [http://scam-detector.com/travel-scams/malaysian-lottery-brochure Malaysian Travel Company Lottery / Scatchie Scams - 2013/2014]
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.scamnet.wa.gov.au/scamnet/Types_Of_Scams-Email_Scams-Woolworths_50_survey_.htm Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails - 5th Aug 2013]
* [http://www.yourlifechoices.com.au/news/shopping-scams-rise-65-per-cent Shopping Scams up by 65% - 8th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously recognised as scams, since we will '''never''' ask you for this type of information by email.

Please '''Do NOT follow any links or open the any attachments!''' in any such emails!

==== SCAM - December 2015 - Subject: User Verification ====
The following scam is being sent to members circaDecember 2015:-

"Dear Pcug.org User,

This is to inform you that pcug.org. Security Center is shutting down some accounts
due to congestion. This notification has been sent regardless of your last login
date and you are required to access your account by clicking the link below to
confirm usage and enjoy uninterrupted services.

Notification Date: December 30th, 2015

To update your services; click
http://<non-pcug-url-removed>/ OR copy and paste the link on your web browser to update your
account. The Account Update Team at Pcug.org! Thank you for being on the
network and apologize for any inconvenience caused.

ABOUT THIS MESSAGE:

This service message was delivered to you as pcug.org! Customer to provide you with
account updates and information about your account benefits."

Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the stated mail quota maximum size is wrong
* the click "here" link has been disabled below

==== SCAM - February 2015 - Subject: Email Storage Alert ====
The following scam is being sent to members circa February 2015. Note
* the actual from address is not a PCUG address!
* the supplied link is '''not''' part of the PCUG website
* the stated mail quota maximum size is wrong
* the click "here" link has been disabled below

Your mailbox is almost full.

Dear xxxxxx@pcug.org.au,

3840MB 4096MB
Current size Maximum size

Please reduce your mailbox size. Delete any items you don't need from your mailbox and empty your Deleted Items folder. Click here
to do reduce size automatically.

Thanks,

Mail System Administrator

==== SCAM - January 2015 - Subject: WARNING CODE:VX2G99AAJ ====
The following scam is being sent to members circa January 2015. Note
* the from address is not even PCUG! It's <technicalunit@careceo.com>
* PCUG members are not specifically addressed in the To address
* our admin would have already known your user name & address!
* the warning code is meaningless

Dear Account User,

Warning Code: VX2G99AAJ

This message is from our email messaging centre.
Your mailbox has exceeded the storage limit in our Server.
You may not be able to send or receive mails in coming days.

We request you upgrade your webmail account immediately by
providing your account details as stated below.

EMAIL ADDRESS:_________________________
ACCOUNT USERNAME:______________________
PASSWORD:______________________________

Failure to reply to this email as instructed will render
your email account in-active in our database.

PCUG.ORG.AU ADMINISTRATOR

==== SCAM - August 2014 - Subject: You have incoming pending messages ====
The following scam is being sent to members circa August 2014. Note
* the Karen Albert in the From: is certainly not our Karen!
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

This is to inform you that you mailbox have exceed its storage limit set by the admin. So you may not be able to send
or receive email until itis resolved. Please CLICKHERE to submit the form and wait for responds via Email. We apologies
for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - July 2014 - Subject: Your messages are pending ====
The following scam is being sent to members circa July 2014. Note
* the actual from address is an Iran account <code><f.farahbod@eng.uk.ac.ir></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Karen Albert <f.farahbod@eng.uk.ac.ir>
To: Recipients <f.farahbod@eng.uk.ac.ir>

Dear User,

you have some incoming pending mails were due to the recent hacking into our server and upgrade to our database, In
order to receive this messages CLICKHERE and submit the form and wait for responds from your Email Account. We
apologies for any inconvenience and appreciate your understanding.

Regards,
Email Helpdesk Administrator

==== SCAM - Feb 2014 - Subject: PCUG email users ====
The following scam is being sent to members circa February 2014. Note
* the actual from address is a brazilian account (same as last 2 scams) <code><andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: *PCUG Email notice* <andreia@gr1editora.com.br>
Date: Thursday, 13 February 2014
Subject: PCUG email users
To:

This is to inform all PCUG email users that we have change to a secured email
system to help us fight against spam emails so you are therefore authorise to
click the link below to avoid any problems or spam attack to your email address.
Log-in to your email with your PCUG log-in account details and then click finish, to
avoid any problems to your account you must complete this process.

CLICK HERE TO FINISH UPDATE TO PCUG.ORG.AU NEW WEBMAIL SYSTEM
<nowiki>http://www.formlogix.com/Manager/UserConditionalSurvey244203.aspx?Param=VXNlcklkPTI0NDIwMy5Gb3JtSWQ9MQ==</nowiki>

==== SCAM - Jan 2014 - Subject: Pcug email users ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>PCUG Service Administrator <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

Date: Thu, 30 Jan 2014 00:12:08 -0200
From: PCUG Service Administrator <andreia@gr1editora.com.br>
To: undisclosed-recipients: ;
Subject: [PCUG] Pcug email users

This is to inform all Pcug email users that we have change to a
secured email system to help us fight against spam emails so you are
therefore authorise to click the link below to avoid any problems or
spam attack to your email address. Log-in to your email with your Pcug
log-in account details to avoid any problems to your account you must
complete this process.

<nowiki>http://securedpcug.form2pay.com/131173.html</nowiki>
----

==== SCAM - Jan 2014 - Subject: Dear Pcug User ====
The following scam is being sent to members circa January/February 2014. Note
* the actual from address is a brazilian account, despite what the text name says! <code>Pcug University <andreia@gr1editora.com.br></code>
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

From: Pcug University <andreia@gr1editora.com.br>
Subject: Dear Pcug User
Date: 27 January 2014 3:27:38 AM AEDT
To: undisclosed-recipients:;

--
Dear Pcug User

There is an emergence from our data base we are currently carrying-out a
maintenance process to your mailbox account, to complete this process
Please copy and paste the link on you web Browser or click on the link
fill and click on submit.

<nowiki>http://webupdate.form2pay.com/130542.html</nowiki>

(copy it and paste it into your web browser's bar. then fill and submit for
complete update)

This process will help us to fight against spam mails. Failure to complete
this process, will have your mailbox account deleted from our database.

Thanks
HELP DESK
----

==== SCAM - Jan 2014 - SCAMwatch warning to smartphone and tablet users ====
SCAMwatch is warning consumers to beware of scammers targeting their smartphones and tablet devices with the computer virus scam.

This scam has caught out many Australians in recent years, with victims receiving a call out of the blue from a ‘technical specialist’ claiming that their computer has a virus. The caller convinces the victim to provide them with remote access to their
computer, claims that their security has been compromised, and then offers to fix it on the spot – for a fee.

In a new twist, scammers are claiming to be able to fix similar viruses on people’s smartphones or tablets. As with the previous version, the scammer will ask you to grant them remote access to your computer, however they will also ask you to connect
your mobile device to the computer so that they can access the device through it.

Don’t let your guard drop by a sense of urgency – these scammers are well-versed at applying high pressure sales tactics to incite fear and anxiety that your device has been compromised and must be fixed immediately. In fact, the only way that you risk your device’s security is by providing access in the first place. If you hand over your money, your device will not receive the promised protection.

Ask yourself: why would a business call and offer to fix your computer unless you contacted them in the first place? If you store personal information on your phone, tablet or computer, keep it out of the hands of scammers – never provide remote access to a stranger.

How the scam works:-

*You receive a call out of the blue from someone claiming to be a technical support specialist, who informs you that your computer, smartphone or tablet has been compromised by malicious software.
* The caller may claim to represent a reputable business such as Microsoft, Windows, Telstra or Bigpond.
*They may also sound like an expert as they use technical jargon.
*The ‘technician’ will ask you to provide them with remote access to your computer so that they can run a scan.
*If they claim the virus is on your smartphone or tablet, they will ask you to connect the device to your computer so that they can access the device through it.
*If you provide them with access, they will claim that the scan has indeed detected a virus, and any information stored on the device has been compromised.
*The ‘technician’ will then claim that they can restore your computer’s security on the spot – for a fee. They will offer to install anti-virus software on to your device for a one-off payment that typically ranges from $100 to $300.
*If you hesitate to agree, the caller will be very persistent and try to evoke a sense of urgency by claiming that anything could happen to your device if you don’t fix it now.
*To pay, they will ask for your credit card or banking details, or to transfer them money.
*If you provide remote access to the caller, only then are your compromising your device and personal information. If you hand over your money, your device will never receive the promised security software.

Protect yourself

*If you receive a phone call from someone claiming there is something wrong with your computer or mobile device’s security, just hang up.
*Never give a stranger remote access to your mobile device or computer.
*Do not give out your personal, credit card or online account details over the phone unless you initiated the call and the phone number came from a trusted source.
*Make sure your computer is protected with anti-virus and anti-spyware software, and a good firewall - but only purchase the software from a source that you know and trust.
*If you think your mobile device or computer’s security has been compromised, seek out help or advice from a qualified and reputable technician.
*If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.

Report

You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.
----

==== SCAM - Nov 2013 - Subject: Dear Pcug User, - From: Pcug Administrator ====
The following scam is being sent to members circa November 2013. Note
* the actual from address is a brazilian account! alexandre@dilk.com.br
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

'''Do NOT follow the link and provide requested details!'''

From: Pcug Administrator [mailto:alexandre@dilk.com.br]
Sent: Tuesday, 19 November 2013 2:25 PM
To: undisclosed-recipients:
Subject: Dear Pcug User,

Dear Pcug User,

A phish attempt, banned phrase or sensitive information was detected in a message sent to you and the original message has been quarantined.
This message is a copy of the original with the content replaced with this text. The subject line and sender information has been unaltered from the original.
Please you are to re-validate your pcug.org.au email address immediately.
Please copy and paste the link on you web Browser or click on the link then fill and submit.

<nowiki>http://pcug.form2go.com/125479.html</nowiki>

Thanks.
Help Desk
----

==== SCAM - Sep 2013 - No Subject - PCUG Network Manager ====
The following scam is being sent to members circa September 2013. Note the actual from address is a gmail account!: sb.netwrk@gmail.com

'''Do not open the PDF attachment!'''

From: PCUG Network Manager <sb.netwrk@gmail.com>
To: undisclosed-recipients:;
Subject:

In order to comply with PCUG Corporate Policy, it is your responsibility to validate the mailbox ownership and review the access rights due to
unauthorized access to your account by spammers.
modifications to the permissions are required, please complete the Department Mailbox Request Form by viewing the enclosed attachment
and follow instruction therein.

Regards,

PCUG Network Manager
Production Security Compliance
----

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

News and Notices

2015-06-30T05:37:35Z

Gjpotts: /* Call For Volunteers */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-06-30T05:34:07Z

Gjpotts: /* Training Room for Hire */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
* '''Phone: 1800 728 853'''
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 30/06/2015'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG has agreed with U3A, to use U3A's training facility in Cook.
* The Dell machines, with Windows7, are now located at Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-27T08:57:57Z

Gjpotts: /* PCUG Office Hours */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 27/02/2015'' 
* The PCUG no longer has an office, or Office Manager.
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-27T08:36:50Z

Gjpotts:

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-27T08:35:28Z

Gjpotts:

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - option 3) for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 27/02/2015''
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-27T08:26:44Z

Gjpotts: /* PCUG Website volunteers */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact (Phone: 1800 728 853) if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-27T08:24:30Z

Gjpotts: /* PCUG on Facebook */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-05T12:35:43Z

Gjpotts: /* PCUG Changed Contact Details */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK ACT 2611'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-02-05T12:34:40Z

Gjpotts: /* PCUG Changed Contact Details */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

PCUG Committee and Sub-Committees

2015-01-06T19:00:50Z

Gjpotts:

== PCUG Main Committee ==
'''An overview of roles may be viewed in Part III of the group's [http://www.pcug.org.au/wp/a-bit-about-us/rules Rules]''' (on main Wordpress site).

These define the '''four''' executive (office-bearer) positions, plus up to 10 general committee members, ie:
*President
*Vice President
*Treasurer
*Secretary
*General Committee

== Sub-committees ==
*Internet Sub-Services Committee - responsible for policy relating to TIP Internet Services
*Website Sub-Committee - responsible for policy relating to design and structure of the group's websites (esp. Worpress and Info Wiki)

----
[[Category:Activities and Opportunities]]
[[Category:Volunteering]]

News and Notices

2015-01-04T11:53:23Z

Gjpotts: /* PCUG Changed Contact Details */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2015-01-04T11:51:34Z

Gjpotts:

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://http://http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-29T05:00:45Z

Gjpotts: /* PCUG Changed Contact Details */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre has closed.
* '''Please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Please phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-29T04:58:43Z

Gjpotts: /* PCUG Changed Contact Details */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until then phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-26T02:37:02Z

Gjpotts: /* TIO */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until them phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 26/12/2014'' 
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project)

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-24T07:41:53Z

Gjpotts: /* PCUG Office Hours */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until them phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/12/2014'' 
* The PCUG no longer has an office, or Office Manager.
* Contact with PCUG (volunteers) is via 1800 728 853, e-mail or post to PO Box 67, Red Hill ACT 2603.
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 24/2/2014'' 
PCUG is a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-24T05:57:00Z

Gjpotts: /* Training Room for Hire */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until them phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/12/2014'' 
* The PCUG Training Room is *no* longer available, with the closure of the PCUG premises at Mulley Street, Holder.
* PCUG is currently in negotiations with U3A, about a combined training facility in Cook.
* It is planned to relocate the Dell machines, with Windows7, from Holder to Cook.
* We are seeking a training coordinator who will:-
** collect details of courses of interest to PCUG members;
** seek trainers from the PCUG membership;
** when a course is viable, advise those on the waiting list;
** collect payments for, and follow up courses.

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/2/2014'' 
* The PCUG Office Manager's core days at the Office are Monday, Wednesday & Friday.
* The Office is staffed by Volunteers other weekdays.
* Please note that due to low activity on weekends, week-end opening times are in recess. This may be reviewed pending member demand for same.
* Phone messages are monitored by the office team, with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 24/2/2014'' 
PCUG is a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

Training Courses

2014-12-24T02:42:43Z

Gjpotts:

== Introduction ==
=== General Overview Information regarding Training Facilities and Courses ===
*is available on the main PCUG website [[http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]]

=== Expressions of Interest ===
*We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses.
*Please contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853 for either/or; OR
*Use the [http://pcug.org.au/documents/forms/pcug-training-course-booking-form-general.pdf Training Course Booking Form]to lodge expressions of interest, whether advertised or otherwise.

=== Placing Bookings and Enquiries ===
* All enquires may be emailed to [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853
*Use the [http://pcug.org.au/documents/forms/pcug-training-booking-form-general.pdf Training Course Booking Form]to apply for a course or lodge an expression of interest.
*Please provide PCUG membership status and details, email address and contact phone number in any enquiry.
*All applications will be confirmed by the PCUG Office Manager, ASAP on receipt.

=== Course Fees ===
* Course fees advertised are applicable to the current advertised course only, and may vary for future courses.
* An admin levy of up to $40 is applicable to non-PCUG members attending PCUG courses (variable per individual course).
* If the non-member course participant wishes to apply for PCUG membership, and does so within 3 months of the course start date, the applicant may apply for a $20 discount off the current PCUG subscription.

== Courses for 2014 ==

=== Office Volunteering Information Session ===

* '''When:''' Wed 8 October, 2014 1pm - 2.30pm
* '''Venue:''' PCUG Centre and Training Room
* '''Session Coordinator:''' Karen Adams
* '''Aim:''' This is an information session to overview what is involved in Volunteering with the PCUG Office. (Full orientation will be provided for those who wish to follow-on with volunteering). We are currently looking for more volunteers to assist in this area. Attending this session is not an obligation to volunteer, but to help you determine if this volunteering is for you.
* '''About:''' The information session will overview a typical office day, with reference to the types of enquiries that may come in, and how to handle them. This can include (but not limited to) payments for membership & email accounts, training course & SIG enquiries, training room hire enquiries, and technical assistance enquiries. Enquiries may be by phone, or in person. Further detail may be viewed on the [http://www.pcug.org.au/info/index.php/PCUG_Office_and_Centre_Administration PCUG Info Wiki] '''Note:''' ''Adherence to [http://www.pcug.org.au/wp PCUG's Privacy Policy] is a condition of volunteering, where dealing with private member information.''
* '''Costs:''' Free
* '''Participants''': Up to 20 participants due to fire-regulation room capacity of the training room.
* '''Bookings & Enquiries:''' Please respond to training@pcug.org.au with expressions of interest, queries, or to book in to this session.
-----------------------------------------------------------------

=== SCANNING SLIDES - Equipment Orientation ===
* This is an orientation to use of scanning equipment in the PCUG media room. There is NO FEE, as it is not classed as a course.
* One of the facilities that we have at the office is a media room that includes equipment for scanning 35 mm slides. So if you are one of those people who has a great collection of colour slides going back for many years (and which you seldom if ever now look at) you might like to digitise them. This is a great way to review, sort, edit and generally make your collection more accessible and
meaningful. It also means that there is an opportunity to correct the fading and the change in colour
balance that will have occurred with old slides.
* The equipment and the software performs much better than some of the low cost scanners that are available on the market. When you have got the hang of the system you can plough through a big batch at the rate of about 1 minute per slide. There are a few little quirks to sort out, but they are easily explained.
* If you are interested please email [mailto:training@pcug.org.au training@pcug.org.au] we will organise an introductory session, with a maximum of 2 participants per group (due to the size of the room), lasting approximately one hour.
* Sessions have been scheduled for the following dates, with more added as necessary: 
- Wednesday 27 August, 2014 at 2pm 
- Monday 1 September, 2014 at 2pm 
-----------------------------------------------------------------

=== EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) ===
*'''THIS COURSE IS BEING RUN IN THE EVENINGS TO ACCOMMODATE MEMBERS WHO HAVE DIFFICULTY ATTENDING DURING WORKING HOURS.
*'''Course Title:''' Introduction to Spreadsheets 
*'''Description & Requirements:'''
**A training course introducing participants to spreadsheets using Microsoft Excel (2007). Basic familiarity with Windows and Microsoft Office screens helpful but not essential. No previous knowledge of spreadsheets required. Prepare to be surprised at the variety of things you can do with a spreadsheet!! 
**Spreadsheets are very powerful, versatile and widely use software, that can make it easy to manage all sorts of problems from pre- school arithmetic to highly sophisticated financial or statistical analysis. This course will start at the simplest level looking at how to manage your spreadsheet to make it work for you like an ordinary piece of paper (but better!), and progress to finding out how to use the spreadsheet to simplify some everyday tasks like planning a holiday itinerary or working out which is the best dog food to buy. 
**There will be six sessions of two hours with some flexible time at the end available for discussion. Because of the public holidays there will be a two week gap in the middle. Class members are invited to bring forward their own projects for the group to work on together. The course prerequisite is that you should have completed the PCUG Absolute Beginners Course or attained an equivalent level of familiarity with a computer. 
*'''Trainer:''' Roger Quarterman 
*'''When:''' Held over 6 sessions
** Session 1: ''Mon 01 September 2014 5.30-7.30pm''
** Session 2: ''Mon 08 September 2014 5.30-7.30pm''
** Session 3: ''Mon 15 September 2014 5.30-7.30pm''
** Session 4: ''Mon 22 September 2014 5.30-7.30pm''
** NO CLASSES 29 September & 6 October
** Session 5: ''Mon 13 October 2014 5.30-7.30pm''
** Session 6: ''Mon 20 October 2014 5.30-7.30pm

* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $80 for PCUG members | $120 for non-PCUG members
*'''Places:''' up to 10
*'''Applications & Enquiries:''' Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone PCUG on 1800 728 853.
-----------------------------------------------------------------
=== WORD - Introduction to Word (using Microsoft Word 2007) ===
* '''Expressions of Interest''' currently being accepted
* '''Scheduled:''' Mon 3, 10, 17, & 24 November 2014 09.45am-12.15pm
* '''About:''' A four week course will introduce participants to creating and editing documents using Microsoft Word. Prior experience using this product is not necessary. Prerequisites are basic keyboard and mouse skills. The course is '''''basic''''' use of MS Word, e.g. creating a document, saving it, use of directories/folders, formatting (fonts, bold, underline, alignment, etc.) editing (cut and paste, etc.). If anyone has a specific request this can be considered. Depending on the level of knowledge and group progress, the class could touch on more advanced topics.
* '''Equipment:''' Students should bring a USB stick to save work to that, as there may be exercises to practise between lessons.
* '''Trainer''': Anne Meade (with assistance depending on class enrolment numbers)
* '''Places''': up to 10.
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] (preferred) or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page]
-----------------------------------------------------------------

=== ABC - Absolute Beginners Computing ===
* ABC-N (Group N)
* '''About''':
**This course is designed for absolute beginners who are just starting out or those who never learnt the basics - ''but who DO have home internet, Windows 7, and access to email''. Sessions are based on the Windows 7 operating system, and held in the PCUG Training Centre with experienced volunteer trainers. Topics include learning your way around the computer, Internet basics and Email. Each session is paced for beginners, with revision, take-home notes and practice exercises. 
The need for this type of course is very popular, and reaching those who would
benefit happens largely by word of mouth. Do you know some-one who would benefit?
As different people have varied needs, other groups are being formulated for
example, for people who do not yet have a computer, or internet or email, we are
planning on a modified version of the above training. All enquiries welcome.
*'''Bookings and Expressions of Interest''':
**'''Expressions of Interest are now being taken''' and may be lodged with the [mailto:training@pcug.org.au&subject=ABC Course PCUG Training Coordinator] or call the PCUG and request an email to be lodged on your behalf.
**Full details of enrolment information may be viewed at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page].
*'''Brochure''':
**A guide to session content is overviewed in the [http://www.pcug.org.au/documents/brochure/abc-flyer-w7.pdf Absolute Beginners Computing Brochure (pdf)], noting that the Trainer may vary content focus to meet the needs of the group.
*'''Trainer''': Eleanor Whelan (and a team of experienced PCUG trainer assistants)
* '''Session Information''':
**All sessions will be held on the relevant Wednesday (see below) from 09.45am-12.15pm, and include a break for morning tea.

**Session 1: Wed 22 October 2014
**Session 2: Wed 29 October 2014
**Session 3: Wed 05 November 2014
**Session 4: Wed 12 November 2014
**Session 5: Wed 19 November 2014
**Session 6: Wed 26 November 2014
*'''Participants''': Limit 10 ''Application open as detailed in FEE information''
*'''Venue''': PCUG, Level 2A, Grant Cameron Community Centre, 27 Mulley St, Holder
*'''Fee''': $60 for members, $80 for non-members (includes morning tea, documentation and completion certificate).

== Other Courses (but not limited to ...) ==
* ''dates pending for next sessions, to be advised''
* NB: These and other courses listed here are scheduled pending demand & trainer availability,
* Expressions of interest may be lodged at any time by emailing training@pcug.org.au, or contacting the PCUG on 1800 728 853
* Are you wanting a course, or demonstration, or session on a subject not listed? Please let us know.

=== ACCESS - Introduction to Databases (using Microsoft Access 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Last held Wed 9, 16, 23, & 30 April 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the design of a database system. Content to be covered will be the creation of tables to hold the data, queries to filter and sort data, forms to input and edit data and generating reports. Prior experience is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Trainer''': Peter Barker
* '''Places''': 5 (further places up to 8 may be considered if there is an assistant available to the course).
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== EXCEL - Using Macros and VBA ===
*'''Course Title:''' EXCEL - Using Macros and VBA in Excel 
*'''Description & Requirements:''' A training course in creating, modifying and using macros and visual Basic in Excel. Participants should be competent in using common features in Excel but no prior experience is required with macros and/or Visual Basic.
*'''When:''' Expressions of Interest being accepted currently The course will be conducted over 3 (three) consecutive sessions
** Wed 7 May 2014 1000am and 1230 pm; and
** Wed 14 May 2014 1000am and 1230 pm; and
** Wed 21 May 2014 1000am and 1230 pm.
* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $85 (or $45 for PCUG members)
*'''Places:''' CAPPED AT 6
*'''Expressions of Interest & Applications:''' Follow the Expression of Interest information outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page] Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG on 1800 728 853.

=== Wiki Editing ===

* '''ABOUT''': A lot of PCUG information is now delivered using a wiki interface. Editing Wikis is not as daunting as it seems, and we are seeking to encourage members to share information via this tool where-ever possible. Our secretary, and TIP admin, Lawrie Brown will step participants through the process of placing information on a wiki by editing and creating pages, and formatting their content. He will use the reference guide pages he created. This will be a hands on session, with plenty of time for you to explore the content creation and formatting process. If at all possible, please bring some plain text content that you'd like to contribute to one of our wikis on a USB drive. You can also bring some images to include in your pages, as we'll also be exploring how to upload and reference images. If you are new to contributing to wiki's, please see these guides, which we will work through and discuss during this course: [[Getting Started Editing Wiki Pages]], and [[More_on_Working_with_Wikis]].
* '''WHEN''': TBA (last session held Wed 26 September, 2012 with Lawrie Brown)
* '''WHERE''': PCUG Centre, Grant Cameron Community Centre, Holder.
* '''TRAINER''': TBA
* '''PARTICIPANTS''': 10 places open to any PCUG member or others interested in learning more about editing wikis.
* '''FEE''': $20 (PCUG members), $40 (non-members), or Free** (**''the fee will be waived for any regular PCUG volunteer who agrees to use this training to further build our information resources'')
* '''BOOKINGS''': to [[mailto:training@pcug.org.au PCUG Training Bookings]] or phone the PCUG on 1800 728 853. (''Further sessions will follow pending demand'').

[[Category:Activities and Opportunities]]
[[Category:Training]]

Training Courses

2014-12-24T02:37:28Z

Gjpotts:

== Introduction ==
=== General Overview Information regarding Training Facilities and Courses ===
*is available on the main PCUG website [[http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]]

=== Expressions of Interest ===
*We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses.
*Please contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853 for either/or; OR
*Use the [http://pcug.org.au/documents/forms/pcug-training-course-booking-form-general.pdf Training Course Booking Form]to lodge expressions of interest, whether advertised or otherwise.

=== Placing Bookings and Enquiries ===
* All enquires may be emailed to [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG on 1800 728 853
*Use the [http://pcug.org.au/documents/forms/pcug-training-booking-form-general.pdf Training Course Booking Form]to apply for a course or lodge an expression of interest.
*Please provide PCUG membership status and details, email address and contact phone number in any enquiry.
*All applications will be confirmed by the PCUG Office Manager, ASAP on receipt.

=== Course Fees ===
* Course fees advertised are applicable to the current advertised course only, and may vary for future courses.
* An admin levy of up to $40 is applicable to non-PCUG members attending PCUG courses (variable per individual course).
* If the non-member course participant wishes to apply for PCUG membership, and does so within 3 months of the course start date, the applicant may apply for a $20 discount off the current PCUG subscription.

== Courses for 2014 ==

=== Office Volunteering Information Session ===

* '''When:''' Wed 8 October, 2014 1pm - 2.30pm
* '''Venue:''' PCUG Centre and Training Room
* '''Session Coordinator:''' Karen Adams
* '''Aim:''' This is an information session to overview what is involved in Volunteering with the PCUG Office. (Full orientation will be provided for those who wish to follow-on with volunteering). We are currently looking for more volunteers to assist in this area. Attending this session is not an obligation to volunteer, but to help you determine if this volunteering is for you.
* '''About:''' The information session will overview a typical office day, with reference to the types of enquiries that may come in, and how to handle them. This can include (but not limited to) payments for membership & email accounts, training course & SIG enquiries, training room hire enquiries, and technical assistance enquiries. Enquiries may be by phone, or in person. Further detail may be viewed on the [http://www.pcug.org.au/info/index.php/PCUG_Office_and_Centre_Administration PCUG Info Wiki] '''Note:''' ''Adherence to [http://www.pcug.org.au/wp PCUG's Privacy Policy] is a condition of volunteering, where dealing with private member information.''
* '''Costs:''' Free
* '''Participants''': Up to 20 participants due to fire-regulation room capacity of the training room.
* '''Bookings & Enquiries:''' Please respond to training@pcug.org.au with expressions of interest, queries, or to book in to this session.
-----------------------------------------------------------------

=== SCANNING SLIDES - Equipment Orientation ===
* This is an orientation to use of scanning equipment in the PCUG media room. There is NO FEE, as it is not classed as a course.
* One of the facilities that we have at the office is a media room that includes equipment for scanning 35 mm slides. So if you are one of those people who has a great collection of colour slides going back for many years (and which you seldom if ever now look at) you might like to digitise them. This is a great way to review, sort, edit and generally make your collection more accessible and
meaningful. It also means that there is an opportunity to correct the fading and the change in colour
balance that will have occurred with old slides.
* The equipment and the software performs much better than some of the low cost scanners that are available on the market. When you have got the hang of the system you can plough through a big batch at the rate of about 1 minute per slide. There are a few little quirks to sort out, but they are easily explained.
* If you are interested please email [mailto:training@pcug.org.au training@pcug.org.au] we will organise an introductory session, with a maximum of 2 participants per group (due to the size of the room), lasting approximately one hour.
* Sessions have been scheduled for the following dates, with more added as necessary: 
- Wednesday 27 August, 2014 at 2pm 
- Monday 1 September, 2014 at 2pm 
-----------------------------------------------------------------

=== EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) ===
*'''THIS COURSE IS BEING RUN IN THE EVENINGS TO ACCOMMODATE MEMBERS WHO HAVE DIFFICULTY ATTENDING DURING WORKING HOURS.
*'''Course Title:''' Introduction to Spreadsheets 
*'''Description & Requirements:'''
**A training course introducing participants to spreadsheets using Microsoft Excel (2007). Basic familiarity with Windows and Microsoft Office screens helpful but not essential. No previous knowledge of spreadsheets required. Prepare to be surprised at the variety of things you can do with a spreadsheet!! 
**Spreadsheets are very powerful, versatile and widely use software, that can make it easy to manage all sorts of problems from pre- school arithmetic to highly sophisticated financial or statistical analysis. This course will start at the simplest level looking at how to manage your spreadsheet to make it work for you like an ordinary piece of paper (but better!), and progress to finding out how to use the spreadsheet to simplify some everyday tasks like planning a holiday itinerary or working out which is the best dog food to buy. 
**There will be six sessions of two hours with some flexible time at the end available for discussion. Because of the public holidays there will be a two week gap in the middle. Class members are invited to bring forward their own projects for the group to work on together. The course prerequisite is that you should have completed the PCUG Absolute Beginners Course or attained an equivalent level of familiarity with a computer. 
*'''Trainer:''' Roger Quarterman 
*'''When:''' Held over 6 sessions
** Session 1: ''Mon 01 September 2014 5.30-7.30pm''
** Session 2: ''Mon 08 September 2014 5.30-7.30pm''
** Session 3: ''Mon 15 September 2014 5.30-7.30pm''
** Session 4: ''Mon 22 September 2014 5.30-7.30pm''
** NO CLASSES 29 September & 6 October
** Session 5: ''Mon 13 October 2014 5.30-7.30pm''
** Session 6: ''Mon 20 October 2014 5.30-7.30pm

* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $80 for PCUG members | $120 for non-PCUG members
*'''Places:''' up to 10
*'''Applications & Enquiries:''' Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone PCUG on 1800 728 853.
-----------------------------------------------------------------
=== WORD - Introduction to Word (using Microsoft Word 2007) ===
* '''Expressions of Interest''' currently being accepted
* '''Scheduled:''' Mon 3, 10, 17, & 24 November 2014 09.45am-12.15pm
* '''About:''' A four week course will introduce participants to creating and editing documents using Microsoft Word. Prior experience using this product is not necessary. Prerequisites are basic keyboard and mouse skills. The course is '''''basic''''' use of MS Word, e.g. creating a document, saving it, use of directories/folders, formatting (fonts, bold, underline, alignment, etc.) editing (cut and paste, etc.). If anyone has a specific request this can be considered. Depending on the level of knowledge and group progress, the class could touch on more advanced topics.
* '''Equipment:''' Students should bring a USB stick to save work to that, as there may be exercises to practise between lessons.
* '''Trainer''': Anne Meade (with assistance depending on class enrolment numbers)
* '''Places''': up to 10.
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] (preferred) or phone the PCUG on 1800 728 853. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page]
-----------------------------------------------------------------

=== ABC - Absolute Beginners Computing ===
* ABC-N (Group N)
* '''About''':
**This course is designed for absolute beginners who are just starting out or those who never learnt the basics - ''but who DO have home internet, Windows 7, and access to email''. Sessions are based on the Windows 7 operating system, and held in the PCUG Training Centre with experienced volunteer trainers. Topics include learning your way around the computer, Internet basics and Email. Each session is paced for beginners, with revision, take-home notes and practice exercises. 
The need for this type of course is very popular, and reaching those who would
benefit happens largely by word of mouth. Do you know some-one who would benefit?
As different people have varied needs, other groups are being formulated for
example, for people who do not yet have a computer, or internet or email, we are
planning on a modified version of the above training. All enquiries welcome.
*'''Bookings and Expressions of Interest''':
**'''Expressions of Interest are now being taken''' and may be lodged with the [mailto:training@pcug.org.au&subject=ABC Course PCUG Training Coordinator] or call the PCUG Office and request an email to lodged on your behalf.
**Full details of enrolment information may be viewed at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest top of this page].
*'''Brochure''':
**A guide to session content is overviewed in the [http://www.pcug.org.au/documents/brochure/abc-flyer-w7.pdf Absolute Beginners Computing Brochure (pdf)], noting that the Trainer may vary content focus to meet the needs of the group.
*'''Trainer''': Eleanor Whelan (and a team of experienced PCUG trainer assistants)
* '''Session Information''':
**All sessions will be held on the relevant Wednesday (see below) from 09.45am-12.15pm, and include a break for morning tea.

**Session 1: Wed 22 October 2014
**Session 2: Wed 29 October 2014
**Session 3: Wed 05 November 2014
**Session 4: Wed 12 November 2014
**Session 5: Wed 19 November 2014
**Session 6: Wed 26 November 2014
*'''Participants''': Limit 10 ''Application open as detailed in FEE information''
*'''Venue''': PCUG, Level 2A, Grant Cameron Community Centre, 27 Mulley St, Holder
*'''Fee''': $60 for members, $80 for non-members (includes morning tea, documentation and completion certificate).

== Other Courses (but not limited to ...) ==
* ''dates pending for next sessions, to be advised''
* NB: These and other courses listed here are scheduled pending demand & trainer availability,
* Expressions of interest may be lodged at any time by emailing training@pcug.org.au, or contacting the PCUG office on 6287 2922
* Are you wanting a course, or demonstration, or session on a subject not listed? Please let us know.

=== ACCESS - Introduction to Databases (using Microsoft Access 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Last held Wed 9, 16, 23, & 30 April 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the design of a database system. Content to be covered will be the creation of tables to hold the data, queries to filter and sort data, forms to input and edit data and generating reports. Prior experience is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Trainer''': Peter Barker
* '''Places''': 5 (further places up to 8 may be considered if there is an assistant available to the course).
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG Office on 6287 2922. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== EXCEL - Using Macros and VBA ===
*'''Course Title:''' EXCEL - Using Macros and VBA in Excel 
*'''Description & Requirements:''' A training course in creating, modifying and using macros and visual Basic in Excel. Participants should be competent in using common features in Excel but no prior experience is required with macros and/or Visual Basic.
*'''When:''' Expressions of Interest being accepted currently The course will be conducted over 3 (three) consecutive sessions
** Wed 7 May 2014 1000am and 1230 pm; and
** Wed 14 May 2014 1000am and 1230 pm; and
** Wed 21 May 2014 1000am and 1230 pm.
* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $85 (or $45 for PCUG members)
*'''Places:''' CAPPED AT 6
*'''Expressions of Interest & Applications:''' Follow the Expression of Interest information outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page] Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG Office on 6287 2922.

=== Wiki Editing ===

* '''ABOUT''': A lot of PCUG information is now delivered using a wiki interface. Editing Wikis is not as daunting as it seems, and we are seeking to encourage members to share information via this tool where-ever possible. Our secretary, and TIP admin, Lawrie Brown will step participants through the process of placing information on a wiki by editing and creating pages, and formatting their content. He will use the reference guide pages he created. This will be a hands on session, with plenty of time for you to explore the content creation and formatting process. If at all possible, please bring some plain text content that you'd like to contribute to one of our wikis on a USB drive. You can also bring some images to include in your pages, as we'll also be exploring how to upload and reference images. If you are new to contributing to wiki's, please see these guides, which we will work through and discuss during this course: [[Getting Started Editing Wiki Pages]], and [[More_on_Working_with_Wikis]].
* '''WHEN''': TBA (last session held Wed 26 September, 2012 with Lawrie Brown)
* '''WHERE''': PCUG Centre, Grant Cameron Community Centre, Holder.
* '''TRAINER''': TBA
* '''PARTICIPANTS''': 10 places open to any PCUG member or others interested in learning more about editing wikis.
* '''FEE''': $20 (PCUG members), $40 (non-members), or Free** (**''the fee will be waived for any regular PCUG volunteer who agrees to use this training to further build our information resources'')
* '''BOOKINGS''': to [[mailto:training@pcug.org.au PCUG Training Bookings]] or phone the PCUG Office on 6287 2922. (''Further sessions will follow pending demand'').

[[Category:Activities and Opportunities]]
[[Category:Training]]

News and Notices

2014-12-17T06:26:22Z

Gjpotts: /* PCUG iSig = */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until them phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

== PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/2/2014'' 
* The PCUG Training Room is available for hire to groups in the community for $125 per hour for non-member groups, or $65 per hour for member non-profit groups.
* Full details are available via our [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training PCUG Training Information page]
* We are seeking support from members to assist coordinate the promotion of PCUG Training facilities in our community.
*The PCUG Training room is refurbished new Dell machines, with Windows7 Operating system.
*Training room hire is an under-utilized facility available to PCUG members and community groups.
*Word of mouth has resulted in several hires this year. Help spread the word. See our training information page [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training] for information. 

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/2/2014'' 
* The PCUG Office Manager's core days at the Office are Monday, Wednesday & Friday.
* The Office is staffed by Volunteers other weekdays.
* Please note that due to low activity on weekends, week-end opening times are in recess. This may be reviewed pending member demand for same.
* Phone messages are monitored by the office team, with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 24/2/2014'' 
PCUG is a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

News and Notices

2014-12-17T06:25:23Z

Gjpotts: /* PCUG Contacts */

This page contains '''News and Notices''' relating to PCUG. 
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki. 
General information about PCUG is provided on the [http://www.pcug.org.au main PCUG website]. 
Internet Services (TIP) Information is available on the [http://www.tip.net.au/wiki TIP Wiki]

Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.

== PCUG Changed Contact Details ==
''Item date 17/12/2014''
* The PCUG centre will be closed from 20/12/2014.
* '''After that date, please send mail to: PCUG (ACT) Inc, PO Box 67, Red Hill ACT 2603'''.
* ['''Until them phone: (02) 6287 2922, and after phone: 1800 728 853''']
* Full details on [http://http://www.pcug.org.au/wp/contact-us/contact-us/ Contact Us]

= PCUG iSig ==
''Item date 17/09/2014''
* Session times for the iSig now occur on the 4th Friday of the month, 10am at the PCUG centre.
* '''Next session is Friday 26 September, 2014 10am'''.
* [''Note CANCELLED session Thur 18 Sept, 2014 will NOT go ahead'']
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]

== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
''Item date 22/08/2014''
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* Light refreshments will be available for anyone in attendance.
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.

== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
''Item revised 19/5/2014'' 
* PCUG is an official partner of the Cyber Security Awareness program.
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing

== Update on PCUG Mail Services ==
''Item date 05/4/2014'' 
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.

== Update on Closure of Tip Internet Services ==
''Item date 24/2/2014'' 
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

== Training Room for Hire ==
''Item revised 24/2/2014'' 
* The PCUG Training Room is available for hire to groups in the community for $125 per hour for non-member groups, or $65 per hour for member non-profit groups.
* Full details are available via our [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training PCUG Training Information page]
* We are seeking support from members to assist coordinate the promotion of PCUG Training facilities in our community.
*The PCUG Training room is refurbished new Dell machines, with Windows7 Operating system.
*Training room hire is an under-utilized facility available to PCUG members and community groups.
*Word of mouth has resulted in several hires this year. Help spread the word. See our training information page [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training] for information. 

== Training Courses for 2014 ==
''Item Date: 24/2/2014'' 
* The 2014 program is up and growing fast.
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
* Expressions of Interest from both potential trainers and trainees are being accepted.
* As courses fill, e/o are accepted for further courses, trainers willing.
* If there is a topic you wish to learn, let us know.
* Can you teach or assist a course? Trainer Honoraria applicable.
* Please contact Karen Adams at the PCUG Office (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.

== Help and Advice ==
''Item Date 24/2/2014'' 
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].

== Non-attachment Policy - Reversal ==
''Item revised 24/2/2014'' 
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki

== PCUG Office Hours ==
''Item revised 24/2/2014'' 
* The PCUG Office Manager's core days at the Office are Monday, Wednesday & Friday.
* The Office is staffed by Volunteers other weekdays.
* Please note that due to low activity on weekends, week-end opening times are in recess. This may be reviewed pending member demand for same.
* Phone messages are monitored by the office team, with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]

== Call For Volunteers ==
'''Item revised 24/2/2014'' <br/r>
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
* Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] 

== PCUG Volunteer Job Descriptions ==
''Item revised: 24/2/2014'' 
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]

== PCUG Committee - Volunteers needed to fill key vacancies ==
''Item revised 24/2/2014''''' 
* The PCUG Committee is still in need of Volunteers.
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
* The Vice President position is now vacant, with several general committee spots also available.
* Meetings are held once a month, and discussion of matters is otherwise by email.
* The PCUG cannot function with-out an active and viable committee.
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.

== PCUG Website volunteers ==
''Item revised 24/2/2014'' 
* The main PCUG website is administered using Wordpress.
* The site is in need of additional volunteer input to support.
* Please contact the PCUG Office Manager if interested, or for further information.

== PCUG Information Wiki ==
''Item revised 24/2/2014'' 
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
* It provides a place where PCUG members can share information with each other, via your TIP login.
* We very much encourage your participation in the growth of this site!
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

== PCUG on Facebook ==
''Item revised 24/2/2014'' 
* When we ask new members how they heard about our group, it is often by word of mouth.
* Help spread the word about PCUG. We are now linked with other Clubs in Australia, and overseas.
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 54 likes at the time of this notice review.
* This page also needs willing administrators. Contact the office for information or feedback.

== TIO ==
''Item revised 24/2/2014'' 
PCUG is a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au] 
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information. 

== E-waste & Recycling Information ==
''Item revised 24/2/2014'' 
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]

== [[News_and_Notices_archives|Older News and Notices]] ==
Older notices, with ongoing information are revised periodically to ratify current information.
Access older news and notices than shown on this page using the above link, or by browsing the category link below.

[[Category:News and Notices]]

Training Courses

2014-05-23T03:31:44Z

Gjpotts: /* WORD - Introduction to Word Databases (using Microsoft Word 2007) */

== Introduction ==
=== General Overview Information regarding Training Facilities and Courses ===
*is available on the main PCUG website [[http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]]

=== Expressions of Interest ===
*We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses.
*Please contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG Office on 6287 2922 for either/or; OR
*Use the [http://pcug.org.au/documents/forms/pcug-training-course-booking-form-general.pdf Training Course Booking Form]to lodge expressions of interest, whether advertised or otherwise.

=== Placing Bookings and Enquiries ===
* All enquires may be emailed to [http://www.pcug.org.au/wp/contact-us/contact-forms/training PCUG Training Coordinator] via the contact form, or phone the PCUG Office on 6287 2922
*Use the [http://pcug.org.au/documents/forms/pcug-training-booking-form-general.pdf Training Course Booking Form]to apply for a course or lodge an expression of interest.
*Please provide PCUG membership status and details, email address and contact phone number in any enquiry.
*All applications will be confirmed by the PCUG Office Manager, ASAP on receipt.

=== Course Fees ===
* Course fees advertised are applicable to the current advertised course only, and may vary for future courses.
* An admin levy of up to $40 is applicable to non-PCUG members attending PCUG courses (variable per individual course).
* If the non-member course participant wishes to apply for PCUG membership, and does so within 3 months of the course start date, the applicant may apply for a $20 discount off the current PCUG subscription.

== Courses for 2014 ==

=== WORD - Introduction to Word (using Microsoft Word 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Mon 3, 10, 17, & 24 November 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the use of document editing using Microsoft Word. Prior experience using this product is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Trainer''': Anne Meade
* '''Places''': to be advised (max 10 due for training room facilities).
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG Office on 6287 2922. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== ACCESS - Introduction to Databases (using Microsoft Access 2007) ===
* '''Expressions of Interest''' being accepted currently
* '''Scheduled:''' Wed 9, 16, 23, & 30 April 2014 10am-1200pm (midday)
* '''About:''' A four week course will introduce participants to the design of a database system. Content to be covered will be the creation of tables to hold the data, queries to filter and sort data, forms to input and edit data and generating reports. Prior experience is not necessary. Pre-requisites are basic keyboard and mouse skills.
* '''Trainer''': Peter Barker
* '''Places''': 5 (further places up to 8 may be considered if there is an assistant available to the course).
* '''Course fee''': $100 (or $60 for PCUG members)
* '''Applications and Expression of Interest''': by email to [mailto:training@pcug.org.au training@pcug.org.au] or phone the PCUG Office on 6287 2922. Full guide to bookings and enquiries is outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest| top of this page]

=== EXCEL - Introduction to Spreadsheets (using Microsoft Excel 2007) ===
* NEW START DATES !!
*'''Course Title:''' Excel - Introduction to Spreadsheets 
*'''Description & Requirements:'''
**A training course introducing participants to Microsoft Excel (2007). Basic familiarity with Windows and Microsoft Office screens helpful but not essential. No previous knowledge of Excel required. Prepare to be surprised at the variety of things you can do with a spreadsheet!! 
**''Spreadsheets are very powerful, versatile and widely use software, that can make it easy to manage all sorts of problems from pre- school arithmetic to highly sophisticated financial or statistical analysis. This course will start at the simplest level looking at how to manage your spreadsheet to make it work for you like an ordinary piece of paper (but better!), and progress to finding out how to use the spreadsheet to simplify some everyday tasks like planning a holiday itinerary or working out which is the best dog food to buy. 
**''There will be six sessions of two hours with some flexible time at the end available for discussion. Class members are invited to bring forward their own projects for the group to work on together. The course prerequisite is that you should have completed the PCUG Absolute Beginners Course or attained an equivalent level of familiarity with the Windows environment. ''
*'''Trainer:''' Roger Quarterman 
*'''When:''' Held over 6 sessions
** Session 1: ''Wed 09 April 2014 1-3pm''
** Session 2: ''Wed 16 April 2014 1-3pm''
** Session 3: ''Wed 23 April 2014 1-3pm''
** Session 4: ''Wed 30 April 2014 1-3pm''
** NO CLASS : ''Wed 07 May 2014''
** Session 5: ''Wed 14 May 2014 1-3pm''
** Session 6: ''Wed 21 May 2014 1-3pm''
* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $80 for PCUG members | $120 for non-PCUG members
*'''Places:''' up to 10
*'''Applications & Enquiries:''' Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG Office on 6287 2922.
*'''''A second course is planned for August/September. 

=== ABC - Absolute Beginners Computing ===
NOTE: NEW START DATE
* '''About''':
**This course is designed for absolute beginners who are just starting out or those who never learnt the basics - ''but who DO have home internet, Windows 7, and access to email''. Sessions are based on the Windows 7 operating system, and held in the PCUG Training Centre with experienced volunteer trainers. Topics include learning your way around the computer, email and Internet basics. Each session is paced for beginners, with revision, take-home notes and practice exercises. 
The need for this type of course is very popular, and reaching those who would
benefit happens largely by word of mouth. Do you know some-one who would benefit?
As different people have varied needs, other groups are being formulated for
example, for people who do not yet have a computer, or internet or email, we are
planning on a modified version of the above training. All enquiries welcome.
*'''Bookings and Expressions of Interest''':
**'''Expressions of Interest are now being taken''' and may be lodged with the [mailto:training@pcug.org.au PCUG Training Coordinator] or call the PCUG Office and request an email to lodged on your behalf.
**Full details of enrolment information may be viewed at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page].
*'''Brochure''':
**A guide to session content is overviewed in the [http://www.pcug.org.au/documents/brochure/abc-flyer-w7.pdf Absolute Beginners Computing Brochure (pdf)], noting that the Trainer may vary content focus to meet the needs of the group.
*'''Trainer''': Eleanor Whelan (and a team of PCUG trainers)
* '''Session Information''':
**All sessions will be held on the relevant Monday (see below) from 09.45am-12.15pm, and include a break for morning tea.

**Session 1: Mon 31 March, 2014
**Session 2: Mon 07 April, 2014
**Session 3: Mon 14 April, 2014
**Break for Easter
**Session 4: Mon 28 April, 2004
**Session 5: Mon 5 May 2014
**Session 6: Mon: 12 May 2014
*'''Participants''': Limit 11 ''Application open as detailed in FEE information''
*'''Venue''': PCUG, Level 2A, Grant Cameron Community Centre, 27 Mulley St, Holder
*'''Fee''': $60 for members, $80 for non-members (includes morning tea, documentation and completion certificate).

=== EXCEL - Using Macros and VBA ===
*'''Course Title:''' EXCEL - Using Macros and VBA in Excel 
*'''Description & Requirements:''' A training course in creating, modifying and using macros and visual Basic in Excel. Participants should be competent in using common features in Excel but no prior experience is required with macros and/or Visual Basic.
*'''When:''' Expressions of Interest being accepted currently The course will be conducted over 3 (three) consecutive sessions
** Wed 7 May 2014 1000am and 1230 pm; and
** Wed 14 May 2014 1000am and 1230 pm; and
** Wed 21 May 2014 1000am and 1230 pm.
* '''Where: '''PCUG Training Room, 27 Mulley St Holder.
*'''Fee:''' $85 (or $45 for PCUG members)
*'''Places:''' CAPPED AT 6
*'''Expressions of Interest & Applications:''' Follow the Expression of Interest information outlined at the [http://www.pcug.org.au/info/index.php/Training_Courses#Expressions_of_Interest|top of this page] Email [mailto:training@pcug.org.au PCUG Training Coordinator]or phone the PCUG Office on 6287 2922.

== Other Courses (but not limited to ...) ==
* ''dates pending for next sessions, to be advised''
* NB: These and other courses listed here are scheduled pending demand & trainer availability,
* Expressions of interest may be lodged at any time by emailing training@pcug.org.au, or contacting the PCUG office on 6287 2922
* Are you wanting a course, or demonstration, or session on a subject not listed? Please let us know.

=== Wiki Editing ===

* '''ABOUT''': A lot of PCUG information is now delivered using a wiki interface. Editing Wikis is not as daunting as it seems, and we are seeking to encourage members to share information via this tool where-ever possible. Our secretary, and TIP admin, Lawrie Brown will step participants through the process of placing information on a wiki by editing and creating pages, and formatting their content. He will use the reference guide pages he created. This will be a hands on session, with plenty of time for you to explore the content creation and formatting process. If at all possible, please bring some plain text content that you'd like to contribute to one of our wikis on a USB drive. You can also bring some images to include in your pages, as we'll also be exploring how to upload and reference images. If you are new to contributing to wiki's, please see these guides, which we will work through and discuss during this course: [[Getting Started Editing Wiki Pages]], and [[More_on_Working_with_Wikis]].
* '''WHEN''': TBA (last session held Wed 26 September, 2012 with Lawrie Brown)
* '''WHERE''': PCUG Centre, Grant Cameron Community Centre, Holder.
* '''TRAINER''': TBA
* '''PARTICIPANTS''': 10 places open to any PCUG member or others interested in learning more about editing wikis.
* '''FEE''': $20 (PCUG members), $40 (non-members), or Free** (**''the fee will be waived for any regular PCUG volunteer who agrees to use this training to further build our information resources'')
* '''BOOKINGS''': to [[mailto:training@pcug.org.au PCUG Training Bookings]] or phone the PCUG Office on 6287 2922. (''Further sessions will follow pending demand'').

[[Category:Activities and Opportunities]]
[[Category:Training]]

Scams

2014-01-22T03:47:21Z

Gjpotts: /* SCAM - Jan 2014 - SCAMwatch warning */

Scams, especially via [[Spam|spam emails]], bit also via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness,

The point of a scam is to somehow gain an advantage from you. It may be remittance of money, or just simply giving away personal details. But if you look at an incoming e-mail and it is correctly addressed to you, then you are already on a list somewhere that is being distributed or sold. Apart from abandoning that particular e-mail address, there little you can do about it.

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

Most reputable organisations (banks, credit unions, trade unions, clubs etc) have similar policies of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted in the PCUG being placed on blacklists at the time, thus blocking some email delivery for all users. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

Please review the links below for further information, and take specific note of the scam emails listed which target PCUG members specifically.

Also, a '''scamwatch''' e-mail list has been set up to allow members to warn other members about, and to discuss, scams/spam. You can subscribe to the list by going to the PCUG's [https://lists.tip.net.au/listinfo/scamwatch scamwatch listinfo page].

See also our page with more practical guidance on [[Handling Email SPAM]]

== More Information ==

For some guidance on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online], an Australian government site with lots of useful information
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams the free "The Little Black Book of Scams"] from the ACCC
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch] - a number of members have found a subscription to their scamwatch list useful
* [http://www.scamwatch.gov.au/reportascam report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - Financial scams recorded by ASIC]
* [http://www.afp.gov.au/policing/cybercrime/internet-fraud-and-scams.aspx AFP information on Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==

Most scams use well-known brands to try to convince you of their trustworthiness - the Australian Government and its agencies, ANZ, NAB, Westpac and Commonwealth banks, Woolworths, Coles and the list goes on. If you are in doubt about any company-branded email, find their real site and visit it. Most have gotten over their shyness about scammers trying to steal their identities, and are quite up front about the attempts being made to con readers.

* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.woolworths.com.au/wps/wcm/connect/website/woolworths/about+us/woolworths-news/scamalert Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails - 5th Aug 2013]
* [http://www.yourlifechoices.com.au/news/shopping-scams-rise-65-per-cent Shopping Scams up by 65% - 8th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some recently seen scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously noted as scams, since we will '''never''' ask you for this type of information by email.

==== SCAM - Nov 2013 - Subject: Dear Pcug User, - From: Pcug Administrator ====
The following scam is being sent to members circa November 2013. Note
* the actual from address is a brazilian account! alexandre@dilk.com.br
* PCUG members are not specifically addressed in the To address
* the supplied link is '''not''' part of the PCUG website
* the grammar is woeful!

'''Do NOT follow the link and provide requested details!'''

From: Pcug Administrator [mailto:alexandre@dilk.com.br]
Sent: Tuesday, 19 November 2013 2:25 PM
To: undisclosed-recipients:
Subject: Dear Pcug User,

Dear Pcug User,

A phish attempt, banned phrase or sensitive information was detected in a message sent to you and the original message has been quarantined.
This message is a copy of the original with the content replaced with this text. The subject line and sender information has been unaltered from the original.
Please you are to re-validate your pcug.org.au email address immediately.
Please copy and paste the link on you web Browser or click on the link then fill and submit.

http://pcug.form2go.com/125479.html

Thanks.
Help Desk

==== SCAM - Sep 2013 - No Subject - PCUG Network Manager ====
The following scam is being sent to members circa September 2013. Note the actual from address is a gmail account!: sb.netwrk@gmail.com

'''Do not open the PDF attachment!'''

From: PCUG Network Manager <sb.netwrk@gmail.com>
To: undisclosed-recipients:;
Subject:

In order to comply with PCUG Corporate Policy, it is your responsibility to validate the mailbox ownership and review the access rights due to
unauthorized access to your account by spammers.
modifications to the permissions are required, please complete the Department Mailbox Request Form by viewing the enclosed attachment
and follow instruction therein.

Regards,

PCUG Network Manager
Production Security Compliance
----

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----
==== SCAM - Jan 2014 - SCAMwatch warning to smartphone and tablet users ====
SCAMwatch is warning consumers to beware of scammers targeting their smartphones and tablet devices with the computer virus scam.

This scam has caught out many Australians in recent years, with victims receiving a call out of the blue from a ‘technical specialist’ claiming that their computer has a virus. The caller convinces the victim to provide them with remote access to their
computer, claims that their security has been compromised, and then offers to fix it on the spot – for a fee.

In a new twist, scammers are claiming to be able to fix similar viruses on people’s smartphones or tablets. As with the previous version, the scammer will ask you to grant them remote access to your computer, however they will also ask you to connect
your mobile device to the computer so that they can access the device through it.

Don’t let your guard drop by a sense of urgency – these scammers are well-versed at applying high pressure sales tactics to incite fear and anxiety that your device has been compromised and must be fixed immediately. In fact, the only way that you risk your device’s security is by providing access in the first place. If you hand over your money, your device will not receive the promised protection.

Ask yourself: why would a business call and offer to fix your computer unless you contacted them in the first place? If you store personal information on your phone, tablet or computer, keep it out of the hands of scammers – never provide remote access to a stranger.

How the scam works:-

*You receive a call out of the blue from someone claiming to be a technical support specialist, who informs you that your computer, smartphone or tablet has been compromised by malicious software.
* The caller may claim to represent a reputable business such as Microsoft, Windows, Telstra or Bigpond.
*They may also sound like an expert as they use technical jargon.
*The ‘technician’ will ask you to provide them with remote access to your computer so that they can run a scan.
*If they claim the virus is on your smartphone or tablet, they will ask you to connect the device to your computer so that they can access the device through it.
*If you provide them with access, they will claim that the scan has indeed detected a virus, and any information stored on the device has been compromised.
*The ‘technician’ will then claim that they can restore your computer’s security on the spot – for a fee. They will offer to install anti-virus software on to your device for a one-off payment that typically ranges from $100 to $300.
*If you hesitate to agree, the caller will be very persistent and try to evoke a sense of urgency by claiming that anything could happen to your device if you don’t fix it now.
*To pay, they will ask for your credit card or banking details, or to transfer them money.
*If you provide remote access to the caller, only then are your compromising your device and personal information. If you hand over your money, your device will never receive the promised security software.

Protect yourself

*If you receive a phone call from someone claiming there is something wrong with your computer or mobile device’s security, just hang up.
*Never give a stranger remote access to your mobile device or computer.
*Do not give out your personal, credit card or online account details over the phone unless you initiated the call and the phone number came from a trusted source.
*Make sure your computer is protected with anti-virus and anti-spyware software, and a good firewall - but only purchase the software from a source that you know and trust.
*If you think your mobile device or computer’s security has been compromised, seek out help or advice from a qualified and reputable technician.
*If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.

Report

You can report scams to the ACCC via the report a scam page on SCAMwatch or by calling 1300 795 995.

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

Scams

2013-08-08T04:23:41Z

Gjpotts: /* Scam Warnings */

Scams, especially via email, bit also via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness,

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

More generally, most reputatable organisations have similar policies, of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted in the PCUG being placed on blacklists at the time, thus blocking some email delivery for all users. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

Please review the links below for further information, and take specific note of the scam emails listed which target PCUG members specifically.

Also, a '''scamwatch''' e-mail list has been set up to allow members to warn other members about, and to discuss, scams/spam. You can subscribe to the list by going to the PCUG's [https://lists.tip.net.au/listinfo/scamwatch scamwatch listinfo page].

== More Information ==

For info on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online]
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams Get the free "The Little Black Book of Scams"]
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch] - a number of members have found a subscription to their scamwatch list useful
* [http://www.scamwatch.gov.au/reportascam To report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - For financial scams]
* [http://www.afp.gov.au/policing/cybercrime/internet-fraud-and-scams.aspx AFP Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.woolworths.com.au/wps/wcm/connect/website/woolworths/about+us/woolworths-news/scamalert Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails - 5th Aug 2013]
* [http://www.yourlifechoices.com.au/news/shopping-scams-rise-65-per-cent Shopping Scams up by 65% - 8th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some recently seen scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously noted as scams, since we will '''never''' ask you for this type of information by email.

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

Scams

2013-08-04T23:32:37Z

Gjpotts: /* Scam Warnings */

Scams, especially via email, bit also via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness,

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

More generally, most reputatable organisations have similar policies, of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted at the time of PCUG being placed on blacklists, thus blocking some email delivery for all users when this occurs. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

== More Information ==

For info on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online]
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams Get the free "The Little Black Book of Scams"]
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch]
* [http://www.scamwatch.gov.au/reportascam To report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - For financial scams]
* [http://www.afp.gov.au/policing/cybercrime/internet-fraud-and-scams.aspx AFP Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.woolworths.com.au/wps/wcm/connect/website/woolworths/about+us/woolworths-news/scamalert Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]
* [http://www.nab.com.au/wps/wcm/connect/nab/nab/home/personal_finance/12/13/9/1 NAB phishing e-mails 5th Aug 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some recently seen scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously noted as scams, since we will '''never''' ask you for this type of information by email.

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

Scams

2013-07-31T09:03:45Z

Gjpotts:

Scams, especially via email, bit also via social media, are an ongoing problem. Everyone needs to exercise a degree of wariness,

PCUG clearly state that we will '''never''' ask you for sensitive details (login, passwords, etc) via email. If there is ever a problem with your account, we will ask you to ring or drop-in at the PCUG Centre to resolve it, where both we and you, can confirm who you are working with.

More generally, most reputatable organisations have similar policies, of never requesting sensitive information to be supplied electronically, as it is just too easy for spammers to forge such messages.

This is simply good basic Internet practise.

I regret to say that a few of our members have fallen for such scams previously. As a result, their accounts were used to send many thousands more SPAM emails, which resulted at the time of PCUG being placed on blacklists, thus blocking some email delivery for all users when this occurs. So please exercise caution as carelessness by one member can inconvenience and disrupt usage for all!

== More Information ==

For info on how to avoid being caught by scams, see:

* [http://www.staysmartonline.gov.au/ Stay Smart Online]
* [http://www.accc.gov.au/publications/the-little-black-book-of-scams Get the free "The Little Black Book of Scams"]
* [http://www.scamwatch.gov.au Australian Government ACCC Scamwatch]
* [http://www.scamwatch.gov.au/reportascam To report a scam to the ACCC]
* [http://www.moneysmart.gov.au/ ASIC Moneysmart site - For financial scams]
* [http://www.afp.gov.au/policing/cybercrime/internet-fraud-and-scams.aspx AFP Internet Fraud & scams]
* [http://en.wikipedia.org/wiki/List_of_confidence_tricks Wikipedia’s list of frauds/scams]
* [http://en.wikipedia.org/wiki/List_of_email_scams Wikipedia’s list of e-mail scams]

== Scam Warnings ==
* [http://send.ladoo.com.au/em/mail/view.php?id=1855148&a=38192&k=aeaa267 Various scams used to trick holiday makers - 13 May 2013]
* [http://www.anz.com/personal/ways-bank/security/online-security/alerts-reporting-fraud ANZ Hoax e-mails - May 2013]
* [http://www.woolworths.com.au/wps/wcm/connect/website/woolworths/about+us/woolworths-news/scamalert Woolworths Scam Surveys - 8 June 2013]
* [http://www.psnews.com.au/Page_psn3666.html?utm_source=psn366&utm_medium=email&utm_content=news6&utm_campaign=newsletter_www ATO warns about tax avoidance schemes - 18 June 2013]
* [http://www.yourlifechoices.com.au/news/email-scam-warning Friend overseas, and Surveys - 17th July 2013]
* [http://www.yourlifechoices.com.au/news/tax-refund-scam Tax Refund scams - 17th July 2013]
* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2095497&a=38192&k=c2c5065 Ransomware scam - 18th July 2013]

== Scams Targetting PCUG Members Specifically ==
We note here some recently seen scam emails that use PCUG's name and/or address in them. As stated above, these should be obviously noted as scams, since we will '''never''' ask you for this type of information by email.

==== SCAM - Jul 2013 - Your mailbox is nearly over its size limit ====
The following scam is being sent to members circa July 2013. Note the actual reply email address is in '''Thailand''' despite what the "text" name says!

From: support@pcug.org.au <nowiki>[mailto:helpsupport@admin.in.th]</nowiki>
To: XXX@pcug.org.au
Subject: Your mailbox is nearly over its size limit

Your mailbox has exceeded one or more size limits set by your administrator,
we have decided to run a database clean-up and refresh your mailbox.

please provide the below credentials :

Email Address:
Username :
Password:
Confirm Password:

System Administrator
----

== See Also ==

* [[Spam]] - for details on spam messages, which are often used in scams

[[Category:Technical Info]]

Spam

2013-07-29T06:46:20Z

Gjpotts: add spam alert

== What is Spam ==

As defined in the [http://en.wikipedia.org/wiki/Spam_(electronic) Wikipedia Spam page]
"Spam is the use of electronic messaging systems to send unsolicited bulk messages, especially advertising, indiscriminately"
The term "spam" covers many different unsolicitied communications.

You should be suspicious of e-mails, texts, or social media messages that arrive:-

# Without a subject;
# From a sender you do not know or recognize;
# Offering something too good (even a $20 or $50 for a survey) to be true;
# Without greeting you by name;
# Containing poor written English;
# And have a file.zip attachment;
# Containing a link, and when you hover over it with a mouse it does not display a trustworthy webpage;
# Asking for your personal details. Banks *never* do this

== Spam Email Warning Alerts ==

* [http://alerts.staysmartonline.gov.au/em/mail/view.php?id=2160328&a=38192&k=5df71e7 Royal Baby Phishing E-mails]

== What Can You Do About Email Spam? ==

Given that preventing Spam is extremely difficult (it wouldn't be the major concern that it is were this not so), you can take steps to try and reduce the impact of spam to yourself. However nothing you do can stop it completely (unless you simply decide not to accept '''any''' form of electronic communication). Also note that the more effort you take to block spam, the more likely it is that you will also block a fraction of legitimate messages to yourself.

# make use of your ISP's anti-spam measures. Different ISPs employ varying amounts of spam counter-measures, depending on their resources and philosophy on to what extent they believe in "intercepting/analyzing" their user's emails. Please note that whilst [http://www.tip.net.au/ PCUG/TIP] utilize some anti-spam measures, we '''do not''' employ spam filters that scan the message content, as this requires greater system and admin resources than we have available. Brief details of the measures we use are given on the [http://www.tip.net.au/wiki/index.php/Spam TIP Wiki Spam page]. If these are not sufficient for your requirements, then you need to use some of the following alternatives.
# make use of the spam filtering capabilities of your email client. Many email clients come with spam filtering capabilities. However you need to activate and train these to make use of them. Once enabled, you need to tag messages as ''spam'' or ''not spam'' so your program learns what you regard as spam (or not). With sufficient training, this can help classify emails fairly well, as you wish. The disadvantage of this approach is that this classification is done on just one system, and doesn't help if you use several systems, and/or [https://www.tip.net.au/webmail/ webmail] to access your email.
# [http://www.tip.net.au/wiki/index.php/Email_Forwarding Forward your Email] to another ISP, or to a large web-email provider (eg. gmail, yahoo, hotmail) who have the resources to run more agressive and nuanced email filters, and then access and read your email from this site.

== Further Information ==

Sites you can visit to find out more about "spam" are:-

* [http://en.wikipedia.org/wiki/Spam_(electronic) Wikipedia Spam page]
* [https://www.privacyrights.org/fs/fs20-spam.htm Anti-Spam Consumer Resources and Information]
* [http://www.spamtrackers.eu/wiki/index.php/Main_Page Spamtrackers SpamWiki]

== See Also ==

* [[Scams]] - for details on scams, which may well be spread by spam

[[Category:Technical Info]]