Help & Assistance: Difference between revisions
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== Home Installation == |
== Home Installation == |
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* is the provision of techical support in the home via arrangement after other avenues of support have been exhausted. |
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== Referral to Members who have that skill == |
== Referral to Members who have that skill == |
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*Members are invited to register skills they possess with the PCUG Office.<br/> |
*Members are invited to register skills they possess with the PCUG Office.<br/> |
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Revision as of 04:19, 1 August 2012
An overview of help procedures are outlined on the main PCUG [1] site in support of "Users Helping Users"
These procedures are supported by members who have skill, and a willingness share that skill.
Help Email Group
- this email list receives technical help queries from members
- the list is monitored by members with a variety of skills, whose collective knowledge is efficient in achieving resolution of the issue.
- interested members may subscribe to the list
Home Installation
- is the provision of techical support in the home via arrangement after other avenues of support have been exhausted.
Referral to Members who have that skill
- Members are invited to register skills they possess with the PCUG Office.
- Details of contact restrictions, etc are recorded and used per the pre-advised preferences of the member.
