Help & Assistance

An overview of help procedures are outlined on the main PCUG [1] site in support of "Users Helping Users"
These procedures are supported by members who have skill, and a willingness share that skill.

Help Email Group

• this email list receives technical help queries from members
  
• the list is monitored by members with a variety of skills, whose collective knowledge is efficient in achieving resolution of the issue.
• interested members may subscribe to the list
  

Home Installation

• is the provision of techical support in the home via arrangement after other avenues of support have been exhausted.

Referral to Members who have that skill

• Members are invited to register skills they possess with the PCUG Office.
  
• Details of contact restrictions, etc are recorded and used per the pre-advised preferences of the member.